Technical Field Project Manager

$109,200 - $163,800/Yr

Stem-U - Charleston, SC

Full-time - Mid Level

Charleston, SC

Educational Services

About the position

As a Technical Project Manager at Stem, you will play a crucial role in providing technical expertise during the deployment process of energy storage systems (ESS). This position involves collaborating with various teams to ensure that engineering requirements are met, conducting design reviews, and offering technical support to customers. You will be responsible for overseeing multiple projects, troubleshooting issues, and ensuring compliance with installation requirements, all while contributing to the company's mission of maximizing the value of clean energy projects.

Responsibilities

• Work with Project Management, Technical Sales, Engineering, Operations, and Software Development to ensure complete and detailed engineering requirements are understood for every project.
• Review customer plan sets to ensure compliance with ESS installation requirements and Stem operational requirements.
• Support the creation of Communication Network Drawings specific to each project, created by the drafting team.
• Create documentation to support lessons learned from customer installations to mitigate repeated mistakes.
• Effectively coordinate with the client and internal cross-functional resources while troubleshooting issues at the site.
• Coordinate internal resources developing accountability and clarity in scope and timeline for each stakeholder.
• Special project assignment and management for bespoke projects, as they occur.
• Be available to perform field visits to validate installations or help troubleshoot installations as requested by customers.
• Work with equipment suppliers for technical support and commissioning troubleshooting to expedite getting systems online.
• Attend periodic project meetings - internal and with customers.
• Create checklists and other supporting documentation to streamline support and provide QAQC for installations.
• Work together with the commissioning engineering team and/or Remote Operations Centre to expedite provisioning the Stem hardware and get telemetry working at site.
• Help to define and refine internal processes.

Requirements

• Bachelor's Degree in Electrical Engineering.
• Demonstrated experience successfully supporting energy projects, from pre-sales to Operations.
• Experience working with Battery Energy Storage Systems suppliers, and/or inverter manufacturers.
• Experience in field commissioning of inverters, monitoring and control devices such as DAS equipment, meters, relays, RTAC's, specifically SEL devices.
• Minimum 6 years' experience in the power or renewable energy sector.
• Minimum 8 years' experience in project engineering, and/or field experience.
• Strong written, verbal, and customer account management skills in communicating issues, impacts, and corrective actions on programs to internal and external representatives.
• Motivated to continue learning new hardware, software and other technology with the goal of providing better technical solutions to support Stem and its customers.
• Ability to understand and communicate both technical and business information.
• Able to manage multiple projects/activities in a dynamic fast-paced environment.

Benefits

• Salary range: $109,200 to $163,800 annually
• Salaried exempt position, M-F, with additional weekend work as required.