TECHNICAL INFORMATION SPECIALIST

$51,168 - $51,168/Yr

United States Air Force - Goldsboro, NC

Full-time

Onsite - Goldsboro, NC

National Security and International Affairs

About the position

The Technical Information Specialist position at the Department of the Air Force Base Library involves managing technical information systems and library operations at Seymour Johnson AFB. The role requires a strong background in computer science or related fields, with responsibilities including the management of integrated library systems, network communications, and user access to information technologies. The position is full-time and requires some physical exertion.

Responsibilities

• Acquires, organizes, accesses, and disseminates information across a wide spectrum of subjects and fields.
• Manages the integrated library system (ILS), the CD-ROM Local Area Network (LAN), the computer lab, Internet access, the webpage, and all network communications.
• Maintains library operating systems and stand-alone computers, including software upgrades, data separation, equipment maintenance, database maintenance, system backup, report generations, and equipment modifications.
• Develops automated procedures for preserving the integrity of the systems.
• Establishes timelines for all maintenance functions.
• Guides the continuing integration of information technology into operations and services.
• Plans, develops, implements, and evaluates stand-alone and networked electronic multimedia for library applications.
• Works with the supervisory librarian to analyze the library collection and services strategy, facilitating user access to new information sources and technologies.
• Assists in preparing a strategic plan for library technology incorporating Air Force, MAJCOM, and base-level goals.
• Evaluates user requirements for data and automated systems; conducts surveys and studies to analyze ways to improve mission and education support.
• Serves as the library system administrator for the DSN host address and base LAN connectivity.
• Prepares operating instructions for system equipment and library computer programs, including emergency shutdown procedures and rebooting procedures.
• Participates in the planning and supervision of automation-related library taskings.
• Monitors the operation of automated programs and responds to problems by diagnosing and correcting errors.
• Provides on-the-job automation training for staff.
• Creates program scripts and macros as appropriate.
• Coordinates the disposal of obsolete inventory with proper documentation and authorization.
• Maintains current logs of operations, program usage, vendor assistance calls, service requests, and system malfunctions.
• Schedules special operations and reports.
• Conducts an annual inventory of computer equipment and software.
• Installs passwords and issues staff authorization levels.
• Conducts customer computer literacy classes for the community.

Requirements

• A 4-year degree in computer science or a related field, or equivalent experience.
• Ability to apply library methods and procedures for technical information system management.
• Knowledge of computer operating systems, programming languages, and client/server networking environments is required.
• Expertise in DOS, UNIX, Novell, Z39.50, TCP/IP protocol, CD-ROMs in network environments, LANs, and WANs is highly recommended.
• Knowledge of library materials and collection development in relation to reference services.
• Internet experience and knowledge of web page development and Internet tools are desired.
• Ability to perform physical tasks such as bending, crouching, and lifting moderately heavy boxes.

Nice-to-haves

• Experience with library automation systems.
• Familiarity with educational and academic campus support.

Benefits

• Access to a range of federal employee benefits depending on the type of position.
• Potential eligibility for various benefits based on employment status.