Technical Infrastructure Program Manager II, Soapstone

$114,400 - $197,700/Yr

Amazon - Herndon, VA

Full-time - Mid Level

Herndon, VA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Technical Infrastructure Program Manager II at AWS plays a crucial role in managing global infrastructure projects and driving operational improvements within the AWS infrastructure team. This position involves collaborating with cross-functional teams to ensure the successful execution of programs that enhance data center delivery workflows and maintain accurate server rack position data. The role emphasizes the importance of data-driven processes and continuous improvement initiatives to support AWS's mission of providing reliable cloud services.

Responsibilities

• Work with stakeholders to define requirements and processes.
• Manage the dependencies and the interfaces between projects and/or project deliverables, and negotiate any needed trade-offs.
• Provide program progress reporting on a regular basis.
• End to end responsibility for the program's execution and success.
• Manage multiple competing projects/programs simultaneously.
• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
• Ensure consistency in deployed configurations and track exceptions for follow up.
• Develop and implement scalable, data-driven process improvement/automated solutions.
• Assist in daily operational tasks as part of the overall Data Center Delivery workflow.

Requirements

• 3+ years of technical infrastructure management experience
• Experience with varying scenarios of infrastructure builds
• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
• Bachelor's Degree or advanced professional degree in Business, Economics, Supply Chain, or STEM (Science, Technology, Engineering, and Math)

Nice-to-haves

• Background in architecture/design
• Mechanical/electrical engineering experience
• Software/systems/hardware engineering experience
• Data center infrastructure/operations experience
• Construction experience

Benefits

• Flexible working culture
• Employee-led affinity groups
• Ongoing events and learning experiences
• Knowledge-sharing and mentorship opportunities
• Career-advancing resources