Technical IT Product Manager - NA Vehicle Ordering

Ford - Dearborn, MI

Full-time - Mid Level

Dearborn, MI

5,001-10,000 employees

Transportation Equipment Manufacturing

About the position

The Technical IT Product Manager for the North America Vehicle Ordering Product team at Ford Motor Company is responsible for managing the end-to-end lifecycle of IT products, ensuring alignment with business goals and customer needs. This role requires a strong background in IT product management, particularly with cloud-based solutions, and involves collaboration with cross-functional teams to enhance the customer experience and improve product offerings. The position is hybrid, requiring onsite presence 2-3 days a week in Dearborn, MI.

Responsibilities

• Develop and maintain a detailed product roadmap, ensuring alignment with business goals and customer needs.
• Create and manage a comprehensive product backlog, including user stories, epics, and features.
• Collaborate with internal stakeholders to gather requirements and prioritize features for successful product delivery.
• Oversee the product development lifecycle, defining requirements and working closely with engineering teams.
• Lead the design and development of user interfaces and workflows for intuitive user experiences.
• Utilize advanced skills in Google Cloud Platform to design and manage cloud-based solutions.
• Implement Site Reliability Engineering (SRE) practices and leverage DORA metrics for product reliability.
• Leverage data analytics and user feedback for informed decision-making on product features.
• Implement Agile best practices to enhance product development processes.
• Establish KPIs and metrics to monitor product performance and drive continuous improvement.
• Ensure customer needs and feedback are prioritized in product development efforts.
• Provide comprehensive support for the product, including post-launch maintenance and troubleshooting.

Requirements

• Bachelor's degree or equivalent work experience.
• 5+ years of Product Management experience, including Agile methodologies (Scrum, Kanban).
• Excellent analytical and problem-solving abilities with a data-driven approach.
• Strong verbal and written communication skills for articulating complex concepts.
• Proven ability to lead cross-functional teams and manage multiple projects.
• Deep understanding of customer needs and translating them into actionable features.
• 2+ years as a Product Manager/Owner focused on cloud-based solutions.
• Experience with Google Cloud Platform (GCP) or other cloud platforms (AWS, Azure).
• 2+ years' experience in UI/UX workflow design and development.

Nice-to-haves

• Master's Degree in Computer Science, Computer Engineering, Business Administration or related field.
• Google Cloud Platform (GCP) certification.
• Experience in designing and implementing data models for product features.
• Knowledge of SRE practices and DORA metrics.
• Previous experience in the automotive industry, particularly in vehicle ordering systems.

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid holidays
• Paid time off
• Parental leave
• Prescription drug insurance