Technical Portfolio Manager

Public Partnerships - Providence, RI

Full-time - Mid Level

Providence, RI

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Technical Portfolio Manager at Public Partnerships LLC (PPL) plays a pivotal role in driving the execution of strategic technology initiatives in alignment with the company's overarching business goals. This position requires close collaboration with the Chief Technology Officer (CTO) to define and prioritize technology projects, translating high-level objectives into detailed execution plans that are tracked and reported through defined metrics. The Technical Portfolio Manager will provide strategic insights and critical feedback to the CTO, helping to refine and optimize the technology roadmap, ensuring that all initiatives are aligned with the CTO's key performance metrics. In addition to strategic support, the Technical Portfolio Manager will be responsible for developing, implementing, and monitoring key CTO metrics, such as system uptime, incident resolution time, development velocity, and customer satisfaction with technology services. This includes establishing dashboards and reporting mechanisms to provide real-time visibility into these metrics, allowing senior leadership to have a clear understanding of technology performance. Regular analysis of data to identify trends, risks, and areas for improvement will be essential, with actionable insights presented to the CTO. The role also encompasses portfolio management, where the Technical Portfolio Manager will manage the entire technology portfolio at PPLFirst, ensuring that all major initiatives are tracked and reported effectively. This includes overseeing resource allocation across projects and conducting regular portfolio reviews with the CTO to provide updates on progress, risks, and necessary adjustments to meet strategic goals. Project oversight and coordination are critical components of this role, as the Technical Portfolio Manager will lead the execution of key technology projects, ensuring they are delivered on time, within scope, and within budget. This requires coordination across cross-functional teams and facilitating communication between the CTO, engineering teams, and other stakeholders. Furthermore, the Technical Portfolio Manager will assist in managing the day-to-day operations of the technology organization, handling urgent issues, managing priorities, and making tactical decisions to keep projects on track. Building and maintaining strong relationships with internal and external stakeholders is essential, ensuring that the technology team's objectives are clearly communicated and aligned with business needs. The role also involves acting as a liaison between the CTO and other departments, facilitating collaboration on key initiatives and managing expectations regarding progress, risks, and challenges.

Responsibilities

• Collaborate with the CTO to define, prioritize, and drive the execution of strategic technology initiatives at PPLFirst.
• Translate high-level objectives into detailed execution plans that are tracked and reported through defined metrics.
• Provide strategic insights and critical feedback to the CTO to refine and optimize the technology roadmap.
• Develop, implement, and monitor key CTO metrics such as system uptime, incident resolution time, development velocity, and customer satisfaction with technology services.
• Establish dashboards and reporting mechanisms for real-time visibility into CTO metrics.
• Regularly analyze data to identify trends, risks, and areas for improvement, presenting actionable insights to the CTO.
• Manage the entire technology portfolio at PPLFirst, including planning, tracking, and reporting on all major initiatives.
• Oversee resource allocation across projects to ensure critical initiatives receive necessary attention and investment.
• Conduct regular portfolio reviews with the CTO, providing updates on progress, risks, and adjustments needed to meet strategic goals.
• Lead the execution of key technology projects, ensuring they are delivered on time, within scope, and within budget.
• Coordinate across cross-functional teams to ensure seamless project execution and foster collaboration.
• Facilitate communication between the CTO, engineering teams, and other stakeholders to ensure alignment on common goals.
• Identify and implement process improvements within the technology organization that impact CTO metrics.
• Standardize processes and documentation to streamline operations and reduce variability in project outcomes.
• Lead initiatives to adopt new tools, technologies, and methodologies that enhance productivity.
• Assist the CTO in managing day-to-day operations of the technology organization, handling urgent issues and managing priorities.
• Lead regular meetings and ensure follow-through on action items to optimize the CTO's time.
• Represent the CTO in meetings and discussions as needed, ensuring the technology organization's interests are communicated effectively.
• Build and maintain strong relationships with internal and external stakeholders, ensuring alignment with business needs.
• Act as a liaison between the CTO and other departments, facilitating collaboration on key initiatives.

Requirements

• Bachelor's degree in computer science, Information Technology, Engineering, Business Administration, or a related field; a master's degree is a plus.
• Minimum of 7-10 years of experience in technology management, portfolio management, or a related role, with a strong emphasis on metrics and data analysis.
• Proven experience working closely with C-level executives, particularly in a Chief of Staff or similar role, focusing on driving key performance metrics.
• Strong technical background with deep knowledge of software development, infrastructure, and technology operations.
• Experience in a fast-paced startup environment, with the ability to adapt to changing priorities and manage multiple projects simultaneously.
• Ability to lead cross-functional teams and influence without direct authority to achieve key objectives.
• Expertise in managing complex technology projects using methodologies such as Agile, Scrum, and Waterfall.
• Ability to align technical execution with broader business objectives and strategic goals.
• Excellent communication skills, with the ability to translate technical metrics into actionable business insights.
• Proficiency in using data to drive decisions, with experience in building and interpreting dashboards and performance metrics.
• Strong problem-solving skills, with a focus on continuous improvement and innovation.

Nice-to-haves

• Project Management Professional (PMP) certification
• Certified ScrumMaster (CSM) certification
• Certifications in data analysis or business intelligence (e.g., Microsoft Certified: Data Analyst Associate)

Benefits

• Equal Opportunity Employer
• Diversity and Inclusion initiatives
• Merit-based employment practices