Technical Product Analyst, Patient Experience

$90,000 - $144,900/Yr

Johnson & Johnson - Hopewell Township, NJ

Full-time - Mid Level

Hopewell Township, NJ

Chemical Manufacturing

About the position

The Technical Product Analyst, Patient Experience at Johnson & Johnson is responsible for driving the execution of data management, governance, integration, and migration processes across systems to enhance patient experiences. This role involves collaborating with various stakeholders to understand patient data needs and ensuring the delivery of efficient technology solutions. The analyst will also establish a patient data governance framework and ensure compliance with healthcare regulations, particularly HIPAA, while fostering relationships with external partners for effective data sharing.

Responsibilities

• Partner with business and technical product owners to understand patient data needs and ensure efficient technology solutions.
• Lead the design, development, and implementation of data integrations across various systems and third-party vendors.
• Commit to improving data integrations, providing guidance to technical and non-technical partners.
• Evolve the PECS data and integration strategy through continuous improvement and innovation.
• Establish a patient data governance framework to improve data quality, integrity, and accessibility.
• Ensure compliance with healthcare regulations, focusing on HIPAA, and implement security measures for patient data.
• Foster relationships with external partners for effective data sharing and integration.
• Provide strategic insights and recommendations based on data analytics to drive patient experience initiatives.

Requirements

• A minimum of a Bachelor's degree is required.
• A minimum of 5 years of product or technology experience is required.
• Experience building and delivering technical solutions is required.
• Proficiency in data migration, data management, and relevant programming languages is critical.
• Experience with data integration platforms and cloud technologies is required.
• Understanding of healthcare data standards (e.g., HL7, FHIR) and regulations (HIPAA, GDPR) is preferred.
• Experience in products built on Salesforce Health Cloud or Service Cloud is required.
• Excellent leadership and team management skills with the ability to inspire and empower a team.
• Strong analytical and problem-solving skills with a self-starter mentality.
• Ability to balance multiple priorities and maintain confidentiality in a high-profile environment.
• Strong organizational skills and a proven track record in leading projects/integrations from start to finish.

Nice-to-haves

• Understanding of healthcare data standards (e.g., HL7, FHIR) and regulations (HIPAA, GDPR) is preferred.

Benefits

• Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• 401(k) retirement plan participation.
• Long-term incentive program eligibility.
• Vacation - up to 120 hours per calendar year.
• Sick time - up to 40 hours per calendar year.
• Holiday pay, including Floating Holidays - up to 13 days per calendar year.