Technical Product Analyst, Patient Experience

$90,000 - $144,900/Yr

Johnson & Johnson - Ewing Township, NJ

Full-time - Mid Level

Ewing Township, NJ

Chemical Manufacturing

About the position

The Technical Product Analyst, Patient Experience at Johnson & Johnson will play a crucial role in enhancing patient engagement through technology. This position focuses on data management, governance, integration, and migration processes to ensure seamless data flow across various platforms, ultimately improving patient experiences and outcomes. The role requires collaboration with business and technical teams to deliver efficient technology solutions while adhering to healthcare regulations.

Responsibilities

• Partner with business and technical product owners to understand patient data needs and deliver technology solutions.
• Lead the design, development, and implementation of data integrations across systems and third-party vendors.
• Improve data integrations by providing guidance and support to technical and non-technical partners.
• Evolve the PECS data and integration strategy through continuous improvement and innovation.
• Establish a patient data governance framework to enhance data quality, integrity, and accessibility.
• Ensure compliance with healthcare regulations, focusing on HIPAA, and implement security measures for patient data protection.
• Foster relationships with external partners and vendors for effective data sharing and integration.
• Provide strategic insights based on data analytics to drive patient experience initiatives.

Requirements

• A minimum of a Bachelor's degree is required.
• A minimum of 5 years of product or technology experience is required.
• Experience building and delivering technical solutions is required.
• Proficiency in data migration, data management, and relevant programming languages is critical.
• Experience with data integration platforms and cloud technologies is required.
• Understanding of healthcare data standards (e.g., HL7, FHIR) and regulations (HIPAA, GDPR) is preferred.
• Experience in products built on Salesforce Health Cloud or Service Cloud is required.
• Excellent leadership and team management skills are necessary.
• Strong analytical and problem-solving skills with a self-starter mentality are required.
• Ability to balance multiple priorities and maintain confidentiality is required.
• Strong organizational skills and a proven track record in leading projects/integrations from start to finish is necessary.

Nice-to-haves

• Understanding of healthcare data standards (e.g., HL7, FHIR) and regulations (HIPAA, GDPR) is preferred.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short- and long-term disability insurance
• Business accident insurance
• Group legal insurance
• 401(k) retirement plan
• Long-term incentive program
• Vacation time (up to 120 hours per year)
• Sick time (up to 40 hours per year)
• Holiday pay (up to 13 days per year)
• Work, Personal and Family Time (up to 40 hours per year)