Technical Product Manager - Conversational Search

ServiceNow - Boston, MA

Full-time - Senior

Boston, MA

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The role involves leading product strategy at ServiceNow, focusing on achieving significant revenue growth while ensuring high-quality product development. The position requires effective communication of product priorities, collaboration across teams, and a commitment to customer-centric solutions.

Responsibilities

• Lead product strategy to support growth to $10B+ in revenue
• Communicate product priorities and build consensus
• Assume leadership responsibilities as an accountable owner
• Guide projects through development to bring high-quality products to life
• Integrate usability studies, research, and market analysis into product requirements
• Translate complex problems into easily understood requirements and provide solutions
• Develop multi-mode communications for different audiences
• Promote efforts across different groups and influence stakeholders

Requirements

• 12+ years of software product management experience
• Strong prioritization skills and discipline to focus on high impact activities
• Experience defining and capturing product requirements and transforming them into a product roadmap
• Deep curiosity about customer needs and a track record in building customer relationships
• Experience driving solution development through big-picture solution development
• Ability to serve as a team lead and coach employees at lower levels