Mayo Clinic - Rochester, NY

posted 2 months ago

Full-time - Mid Level
Rochester, NY
Hospitals

About the position

Mayo Clinic is seeking a Technical Product Manager who will play a pivotal role in supporting product teams with standard product and software configurations that align with organizational needs and best practices. This position is crucial for the success of the product, as the individual will be responsible for creating a product roadmap and executing the product vision. The Technical Product Manager will lead change management initiatives when opportunities for improvement arise, ensuring that the product evolves in line with user needs and organizational goals. In this role, the Technical Product Manager will build strong relationships across Product leadership and collaborate closely with the Transformation Strategy & Translation teams. This collaboration will involve drawing critical connections into the transformation hub, service blueprint, and digital capabilities model. The ideal candidate must be a strong communicator and collaborator, capable of bridging gaps and training others within the organization. The role requires experience in assessing new products and companies to evaluate their potential value, as well as administering tools such as Aha! and Azure DevOps to support lean-agile work processes. The Technical Product Manager will drive the vision, technical strategy, and requirements to align with business objectives, ensuring that the end-user experience is prioritized through data-driven product discovery and development methods. This position involves overseeing the entire lifecycle of the assigned technical product, from defining the vision and managing the team to achieving OKRs, deriving feature intention maps, and ensuring timely delivery within budget. The individual will be accountable for the success of a cross-functional team, which includes experts in design, IT, analytics, and data science, applying Agile product methodologies to deliver high-value products that meet business goals and optimize user experience. Additionally, the Technical Product Manager will leverage market and customer feedback to inform future product development, advocate for end-users, and proactively manage product and operational risks. Establishing deep partnerships with business stakeholders is essential to ensure that the product meets business requirements and aligns with organizational strategies. The role also involves monitoring product schedules, scopes, and budgets, managing external vendor relationships, and collaborating across various domains and business partners within Mayo Clinic.

Responsibilities

  • Support product teams with standard product/software configurations and processes that meet organizational needs and support defined best practices.
  • Create a product roadmap and execute and manage the product vision.
  • Lead change management initiatives when improvement opportunities surface.
  • Build strong relationships across Product leadership and collaborate with Transformation Strategy & Translation teams.
  • Administer tools (software) to support the lean-agile work of the teams, including Aha! and Azure DevOps.
  • Drive the vision, technical strategy, and technical requirements to align with business requirements, roadmap, and execution for assigned technical product/capability.
  • Advocate for the end user experience through data and research-driven product discovery and development methods.
  • Oversee the entire life cycle of the assigned technical product, from defining and setting the vision to managing the team to hit OKRs.
  • Manage capacity against scope, build/acquire technology, and create a best-in-class user/customer experience, while on time and within budget.
  • Accountable for the success of a cross-functional team including experts in design, IT, analytics, data engineers, and data scientists.
  • Apply Agile product methodologies to ensure delivery of high-value products in alignment with business goals and user experience optimization.
  • Leverage market and customer feedback and data to inform and guide future product/feature development.
  • Proactively manage and monitor product and operational risks to prevent and/or mitigate risks to the customer and business.
  • Establish deep partnerships with business stakeholders to ensure product achieves business requirements and aligns with other organizational strategies and priorities.
  • Monitor and manage product schedules, scopes, and budgets, delivering as scheduled.
  • Manage external Mayo Clinic vendor and partnership relationships as assigned.
  • Set and manage to product performance scorecards and OKRs.
  • Work collaboratively across all CDH domains and business partners.

Requirements

  • Bachelor's Degree and 3 years of technical digital product management experience (3 years with digital products and platforms); or minimum of 7 years direct digital product management with HS diploma/GED required.
  • Prior health care experience preferred.
  • Experience in managing complex products or a family of multiple products required.
  • Experience in Software Development Life Cycle (SDLC).
  • Certification in Scrum Product Owner within 1 year.

Nice-to-haves

  • Experience with Aha! and Azure DevOps integrations.
  • Strong collaboration and communication skills.

Benefits

  • Competitive compensation
  • Comprehensive benefit plans
  • Continuing education and advancement opportunities
  • Support for innovation
  • Commitment to diversity, equity, and inclusion.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service