Technical Product Manager, Enterprise Justice

Tyler Technologies - Plano, TX

Full-time - Senior

Hybrid - Plano, TX

Professional, Scientific, and Technical Services

About the position

The Technical Product Manager for Enterprise Justice at Tyler Technologies will play a crucial role in defining and delivering high-quality enterprise API, data, and integration solutions. This position is integral to the Product Management team as the company transitions to a technology-led strategy for Courts & Justice. The role requires a deep understanding of product integration and platform capabilities, ensuring that client needs are met through effective product direction and use case selection.

Responsibilities

• Developing a hands-on understanding of client problems to provide actionable inputs for product direction.
• Performing requirements analysis and project decomposition to enable efficient delivery by engineers.
• Supporting leadership in evaluating merger & acquisition opportunities from a technical perspective.
• Contributing to business cases and optimizing product investments through analysis and validation of business assumptions.
• Leveraging a strategic partnership with AWS to evaluate technologies and solutions to solve business problems.
• Championing agile product development and improving the product development process continuously.
• Driving the establishment of an end-to-end vision and multi-year roadmaps for assigned product areas.
• Tracking value delivered, product adoption, and performance against roadmaps, adjusting as necessary.
• Ensuring roadmaps integrate dependencies across functional areas.
• Partnering with stakeholders to understand customer needs and providing strategic technical solutions.
• Creating strategic alliances with stakeholders to surface challenges and drive efficiencies.
• Establishing and monitoring product and usage metrics to provide data-informed recommendations.
• Creating and validating service contracts, user scenarios, and technical requirements.
• Communicating information in User Stories to support user needs and program functions.
• Traveling to meet users and participate in research, design, and feedback sessions.

Requirements

• Bachelor's degree in Computer Science or related discipline.
• 5 or more years of experience in a fast-paced, data-driven environment.
• Ability to represent 'the voice of the customer' in technical discussions.
• Expertise in agile software development methodologies and practices.
• Experience in creating and leading product and technology presentations to senior leaders.
• Critical thinking and problem-solving skills.
• Ability to learn unfamiliar technologies quickly.
• Strong oral and written communication skills.
• Working knowledge of AWS services.
• Experience making build/buy/partner recommendations.
• Experience working with offshore teams.