Technical Product Manager Framingham - MA - Massachusetts

Sierra Business Solution - Framingham, MA

Full-time - Mid Level

Framingham, MA

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About the position

The Technical Product Manager III is responsible for defining and executing the technical strategy for a platform, ensuring alignment with business objectives and customer needs. This role involves prioritizing tasks and features based on technical feasibility, business impact, and user feedback while collaborating closely with engineering teams to translate requirements into actionable plans. The Technical Product Manager oversees the product development lifecycle, manages the roadmap, and ensures the platform's technical integrity and quality. They act as a bridge between technical and non-technical stakeholders, effectively communicating complex technical concepts in an understandable manner. In this role, the Technical Product Manager III will shape the future of Staples by partnering with key stakeholders, product managers, and cross-functional engineering teams to design and build technical platforms that enable the development and integration of numerous applications, products, or services. The successful candidate will own and drive the platform vision, strategy, and roadmaps, ensuring that they are comfortable working with business stakeholders, product management, technical architects, engineers, and design/UX teams. The candidate will handle multiple projects, evaluating priority and ensuring accuracy and timeliness in delivery. They will develop a near, mid, and long-term holistic capabilities strategy with a strong focus on revenue growth and technical platform evolution. Additionally, they will lead the improvement of user experience through the development of new and innovative solutions and product capabilities, ensuring the alignment of the platform roadmap to business goals and driving execution and evolution of the platform. Regular impactful communication of priorities, progress, and impact to stakeholders is essential, as is the ability to define and evangelize platform visions, translating them into roadmaps and detailed execution plans. The Technical Product Manager will also maintain roadmaps, break down large-scale initiatives into user stories, and document user requirements, including launch and ongoing KPIs to monitor product health and ongoing business value.

Responsibilities

• Develop the near, mid, and long-term holistic capabilities strategy with a strong focus on revenue growth and technical platform evolution.
• Lead improvement of experience through development of new and innovative solutions and product capabilities.
• Ensure the alignment of platform roadmap to business goals and drive execution and evolution of the platform.
• Lead cross-functional, cross-channel teams in shaping future platform decisions and strategies.
• Provide regular impactful communication of priorities, progress, and impact to stakeholders.
• Define and evangelize platform visions, translating vision into roadmaps and detailed execution plans.
• Maintain roadmaps, including iterations, and break down large-scale initiatives into user stories.
• Map processes, identify process improvements, and influence team and stakeholders.
• Document user requirements, including launch and ongoing KPIs to monitor product health and ongoing business value.
• Manage schedules and tasks related to all aspects of product development, launch, and enhancements.
• Lead in the adoption and maturing of agile practices based on SAFe best practices.
• Manage multiple tasks concurrently and work within tight deadlines to balance workload effectively.
• Create specifications for both functional and non-functional requirements (NFRs) of the product, ensuring alignment with architecture designs and key integration points within the platform, accounting for DR, resilience, stability, and security.
• Identify and mitigate technical risks during development, collaborate with teams to address roadblocks, and develop contingency plans for project risks.

Requirements

• Proven experience in program management and product management roles.
• Strong understanding of technical platforms and product development lifecycles.
• Ability to communicate complex technical concepts to non-technical stakeholders effectively.
• Experience in leading cross-functional teams and managing multiple projects simultaneously.
• Familiarity with agile methodologies, particularly SAFe best practices.
• Strong analytical skills to evaluate business impact and user feedback.

Nice-to-haves

• Experience with user experience (UX) design principles.
• Knowledge of software development processes and methodologies.
• Familiarity with data analysis tools and techniques.