Technical Product Manager II

$85,115 - $121,593/Yr

Columbia Bank - Hillsboro, OR

posted about 2 months ago

Full-time - Mid Level
Hillsboro, OR
1,001-5,000 employees
Credit Intermediation and Related Activities

About the position

Umpqua Bank is seeking a Technical Product Manager II to manage banking products, services, and delivery channels from conceptual stages through research, development, marketing, training, sales programs, performance tracking, and the product life cycle. This role is crucial in supporting the Bank's strategic goals and objectives. The Technical Product Manager will be responsible for managing a portfolio of assigned products and the research and development of new products for the product line. This includes evaluating and enhancing actively sold and serviced products, identifying opportunities for revenue enhancements, tracking profitability, and managing changes to assigned products. The role requires evaluating the impact of regulatory changes, conducting risk assessments, and incorporating Bank initiatives and customer needs analysis into new and/or enhanced products and services. The Technical Product Manager will utilize customer feedback, customer and industry surveys, and associate input to analyze competitor products and services. They will maintain awareness of new trends and developments in banking products and services by conducting competitive analysis, market assessments, and researching the feasibility of new products and delivery channels. Additionally, the manager will assist in assessing and reporting on the effectiveness, revenue generation, market penetration, and profitability of new and existing products and services, measuring and tracking financial performance against established goals. The role also involves assisting with the creation of business plans, business requirements, and developing technical specifications for new products and services. The Technical Product Manager will lead projects, developing project plans, presentations, training materials, communications, and other information related to product launches. Compliance with all bank regulations is essential, and the manager will keep up to date on regulation changes. They may also coach, mentor, or train others and teach coursework as a subject matter expert. The position requires a commitment to fostering the Umpqua corporate culture and taking personal initiative to be a positive example for others.

Responsibilities

  • Manage banking products, services, and delivery channels from conceptual stages through the product life cycle.
  • Evaluate and enhance actively sold and serviced products, identifying opportunities for revenue enhancements.
  • Track profitability and manage changes to assigned products.
  • Conduct competitive analysis and market assessments to maintain awareness of new trends and developments in banking products and services.
  • Assist in assessing and reporting on the effectiveness, revenue generation, market penetration, and profitability of new and existing products and services.
  • Create business plans and business requirements for new products and services.
  • Develop technical specifications for new products and services.
  • Lead projects including developing project plans, presentations, and training materials related to product launches.
  • Ensure compliance with all bank regulations and keep up to date on regulation changes.
  • Coach, mentor, or train others as a subject matter expert.

Requirements

  • Bachelor's Degree in IT, MIS, Finance, Business, or related field.
  • 2-4 years of relevant data analyst and/or product development, management, and/or operations experience.
  • Advanced ability to analyze assigned product line and industry trends to optimize products.
  • Advanced knowledge of the Bank's products and services, and the infrastructural components that impact them.
  • Advanced written and verbal communication, presentation skills, and project management skills.
  • Ability to train and present to small and large audiences.
  • Advanced ability to work effectively with individuals and groups across the company and with vendor partners.
  • Advanced marketing and product development concepts and practices, product lines and potential applications, and customer requirements.
  • Advanced Regulatory and Compliance knowledge.

Benefits

  • Comprehensive healthcare coverage (medical, dental, and vision plans)
  • 401(k)-retirement savings plan with employer match
  • Employee assistance program
  • Life insurance
  • Disability insurance
  • Tuition assistance
  • Mental health resources
  • Identity theft protection
  • Legal support
  • Auto and home insurance
  • Pet insurance
  • Access to an online discount marketplace
  • Paid vacation, sick days, volunteer days, and holidays
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