Technical Product Manager II

$130,723 - $233,998/Yr

I C W Group - San Diego, CA

Full-time - Mid Level

San Diego, CA

About the position

At ICW Group, we are looking for a Technical Product Manager II who will play a crucial role in guiding our insurance products from conception to launch. This position requires a unique blend of technical expertise, business acumen, and leadership skills to connect the technical and business worlds effectively. The Technical Product Manager II will oversee the planning and execution of product roadmaps for highly visible insurance products and services, ensuring alignment with the company's overall vision and business goals. This role involves conducting market research, competitive analysis, and identifying opportunities to shape the technical product strategy. The successful candidate will lead multiple Product Scrum teams, ensuring that product development cycles meet requirements and optimize product features based on user feedback. Additionally, the Technical Product Manager II will serve as a subject matter expert, providing guidance to internal teams and external stakeholders on product features and capabilities. This position also involves supporting the growth of the company's insurance products by identifying unmet consumer needs and driving product launches to ensure successful market adoption and customer satisfaction. The role includes mentoring junior product managers and overseeing the performance management and development process for direct reports, ensuring that all staff members receive appropriate training and orientation. The Technical Product Manager II will be responsible for developing operational budgets for product teams and advocating for Agile values and practices within the organization. This position directly supervises a team of 5 or more product team members, carrying out various supervisory responsibilities in accordance with company policies and applicable laws. The ideal candidate will have a strong background in the insurance industry, with a proven track record of successfully launching and managing core insurance products or platforms. This role is not just about managing products; it’s about creating an environment where innovation thrives, and team members feel valued and empowered to contribute to the company's mission of delivering the best insurance experience possible.

Responsibilities

• Oversees all planning and roadmap execution for highly visible insurance products and services.
• Works with business leaders and executives to develop the technical product roadmap and drive execution, aligning with the company's overall vision and business goals.
• Conducts market research, competitive analysis, and identifies opportunities, emerging trends, and customer pain points to shape the technical product strategy.
• Evangelizes the roadmap constantly so all stakeholders are aligned and understand future direction and implications.
• Leads two or more Product Scrum teams comprised of Technology professionals along with a dotted line of business professionals that work with business stakeholders.
• Oversees the execution of product development cycle to meet requirements, demos the product with end users and optimizes the product features based on user feedback.
• Serves as the subject matter expert for technical aspects of the product, providing guidance and expertise to internal teams and external stakeholders on product features, functionality, and capabilities.
• Supports the growth and expansion of the Company's insurance products and service offerings by identifying unmet needs of consumers, assesses the competitive landscape and opportunities for product development.
• Drives product launches to ensure successful market adoption and customer satisfaction.
• Develops funding proposals to ensure the continuous delivery of product features.
• Liaises with other product managers to ensure effective and efficient delivery.
• Ensures that product portfolio delivers on revenue, retention, and customer satisfaction targets.
• Develops and manages product teams.
• Provides strategic, and daily tactical direction to the team.
• Communicates Mission, Values, and other organization operating principles to direct and indirect reports.
• Advocates for Agile values, principles, and practices within the organization.
• Oversees recruitment and training of new employees.
• Ensures all staff members receive orientation and appropriate training in accordance with organizational standards.
• Oversees the performance management and development process for the direct reports.
• Develops operational budget for the product teams.
• Mentor and coach junior product managers, providing guidance, feedback, and support to help them grow and develop their skills.

Requirements

• Bachelor's degree from a four-year college or university is required with a major or emphasis in Business, Finance, Computer Science, Engineering, or related field.
• Minimum 12 years of related experience inclusive of managing technical teams, collecting business needs, and translating requirements to a technical audience.
• Experience in the insurance industry highly desired.
• Minimum 5 years of leadership as a Product Manager, Technical Product Manager, or similar role, with a track record of successfully launching and managing core insurance products or platforms.
• Successful completion of a recognized product owner/management certification like CSPO or PSPO required.
• Certified Scrum Master required, SAFe preferred.
• Solid working knowledge of the Agile Scrum development process.
• Ability to lead, manage, coach and mentor a team.
• Technical background with a good understanding of software development processes, cloud technologies, APIs, and data integration.
• Competencies in analytical thinking and decision-making.
• Excellent communication skills (verbal/written), good interpersonal and leadership skills.

Nice-to-haves

• Experience working with cross-functional teams in a matrixed organization.
• Experience in negotiation and management of contracts and SOWs with third parties, internal Legal and vendor management teams.
• Working knowledge of MS office products & Jira.

Benefits

• Generous medical, dental, and vision plans.
• 401K retirement plans and company match.
• Bonus potential for all positions.
• Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year).
• 10 paid holidays throughout the calendar year.