Technical Product Manager, Quote-to-Cash

$122,000 - $226,600/Yr

London Stock Exchange - Creve Coeur, MO

Part-time - Mid Level

Creve Coeur, MO

10,001+ employees

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Are you ready to dive into the fast-paced world of ground-breaking finance and technology? If you have a passion for innovation, a thirst for challenge, and a love for all things fintech, then look no further! We work as a partner to our customers in every major global market. LSEG is looking for an experienced Technical Product Manager to join our team. As a Technical Product Manager, you will be responsible for all Business as Usual (BAU), demand management and project/program delivery across the Quote-to-Cash (Q2C) capabilities all LSEG business units. You will be responsible for management of roadmaps of changes and improvements to your capability and ongoing BAU support. In this role, you will lead a team of Business Systems Analysts within CRM Technology, setting objectives and nurturing talent within the organisation to create opportunities for growth and internal mobility. You will be responsible for CRM Technology demand management, prioritization of new demand, project/program delivery and the successful transition of new capabilities into BAU support. You will assist with the annual capital allocation process where required, shape the scope and roadmaps for assigned projects/programs and BAU delivery working closely with business partners. Additionally, you will work with suppliers and internal delivery teams monitoring compliance with contracts and agreed delivery plans, gather feedback on supplier performance, and identify issues and improvements. Your role will also involve providing specialist expertise to strategic and transformational programmes where appropriate, leading issue resolution, and maintaining relationships with a wide range of partners including Project and Strategic Programme Teams, End-Users, Architecture, Technology Partner Organisations, DevOps Team, CRM Tech LT, LSEG Tech Teams, and CT Application Support. You will foster an inclusive and collaborative team environment that values diversity and different viewpoints, providing mentorship and support to team members, ensuring equal opportunities for professional growth.

Responsibilities

• Lead a team of Business Systems Analysts within CRM Technology, setting objectives and nurturing talent.
• Responsible for CRM Technology demand management, prioritization of new demand, project/program delivery, and transition of new capabilities into BAU support.
• Assist with the annual capital allocation process where required.
• Shape the scope and roadmaps for assigned projects/programs and BAU delivery working closely with business partners.
• Work with suppliers and internal delivery teams monitoring compliance with contracts and agreed delivery plans.
• Gather feedback on supplier performance, identifying issues and improvements.
• Provide specialist expertise to strategic and transformational programmes where appropriate.
• Lead issue resolution, providing options and solutions to resolve conflicts across teams.
• Maintain relationships with a wide range of partners including Project and Strategic Programme Teams, End-Users, Architecture, Technology Partner Organisations, DevOps Team, CRM Tech LT, LSEG Tech Teams, and CT Application Support.
• Foster an inclusive and collaborative team environment that values diversity and different viewpoints.
• Provide mentorship and support to team members, ensuring equal opportunities for professional growth.

Requirements

• Demonstrated experience as a Technical Product Manager with a background in Business Analysis and Projects/Programme Management.
• Good understanding of modern software development projects and lifecycle preferably in Salesforce.
• Proactive management style.
• Previous experience working in outsourced and offshore environments.
• Great interpersonal skills and ability to deal with all levels of management & staff.
• Experience of delivering projects both in accordance with Agile and Waterfall methodologies.
• Results focused with ability to work under pressure, to deadlines and without constant supervision.
• Strong planning, problem solving, organisational and coaching skills.
• Experience building successful client relationships or internal team relationships.
• Willing and able to challenge customers to better understand their needs.
• Leadership and management experience at Manager or equivalent level.
• Strong verbal and written communication skills, with ability to communicate technical information to non-technical partners and to listen to identified concerns and adapt accordingly.
• Ability to influence across multiple functions.
• A continuous desire and willingness to learn and develop your current knowledge and skillset.

Benefits

• Access to core excellent benefits including pension scheme, bonus, and generous holiday entitlement.
• Annual Wellness Allowance.
• Paid time-off.
• Medical, Dental, Vision, Flex Spending & Health Savings Options.
• Prescription Drug plan.
• 401(K) Savings Plan and Company match.
• Basic life insurance.
• Disability benefits.
• Emergency backup dependent care.
• Adoption assistance.
• Commuter assistance.