Technical Product Manager Senior
USAA - San Antonio, TX
posted 6 months ago
About the position
As a dedicated Business Application Owner at USAA, you will play a crucial role in tracking and reporting the health of assigned technology assets. This position requires you to act as a technical product manager, focusing on the modernization of technology from various perspectives, including organizational structure, processes, and database structure. Your primary goal will be to guide technology towards a stable, economical, and productive end-state, ensuring that it aligns with the overall mission of facilitating the financial security of U.S. military members and their families. In this role, you will leverage your working knowledge of business and correlated technology domains to contribute to the creation of data-driven business and technology strategies. You will work closely with cross-functional teams to ensure that business and technology objectives are aligned, developing clear action plans to deliver effective solutions. Your responsibilities will include identifying and managing risks, performance issues, and controls related to your domain, as well as setting context and goals with project teams to monitor systems on a recurring basis. The position offers a flexible work environment, requiring you to be in the office four days a week, with potential locations including San Antonio, TX, Plano, TX, or Phoenix, AZ. Please note that relocation assistance is not available for this position.
Responsibilities
- Identifies and monitors Information Technology General Controls (ITGCs) and Business Application Controls (BACs) to mitigate IT risks.
- Leverages data to provide insights that allow business and IT teams to envision, define, and develop technology solutions aligned with strategic objectives.
- Works with IT to understand industry technical solutions to drive build vs. buy recommendations.
- Key participant in the development of detailed product features, requirements and develops implementation plans/roadmaps.
- Collaborates with cross-functional teams to identify dependencies that impact the roadmap.
- Helps prioritize and oversees product backlog and releases.
- Assists with the development of business cases for technology solutions.
- Assists leadership to facilitate product/capability solution sessions to drive the most effective and compliant solution given the current technology and business constraints.
- Leverages problem-solving techniques to understand, establish, and report on system health/performance.
- Works with the business and technology to ensure data flow diagrams are accurate and that required data is stored to facilitate operations and analysis.
- Serves as a resource to the team and helps on-board new team members.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Requirements
- Bachelor's degree OR 4 years of related experience may be substituted in lieu of degree.
- 6 years in a technical product development role, such as technical product manager, software engineer, development manager, business analyst, or architect that includes experience in agile, innovation, problem solving, analytics and system design/ownership.
- Experience in technical program/product management gathering requirements, generating user stories, and proposing solutions that meet the business need.
- Proven ability to make data-driven decisions while balancing product quality and speed-to-market.
- Knowledge and demonstrated application of business domain laws and regulations.
- Expert knowledge of Project Management/agile scrum process and agile product owner role.
- Knowledge in Business Case and CBA development.
- Proven ability to understand and discuss technology concepts, trade-offs and new opportunities with both business and technical team members.
- Excellent communication and presentation skills and demonstrated ability to influence peers and leaders without formal authority.
Nice-to-haves
- US military experience through military service or a military spouse/domestic partner.
- 2 years of experience in planning, building, analyzing applications in AWS.
- 6 years of technical experience (project management, technology ownership, development, technical analysis).
- 4 years of experience with banking business, business case development, expense management/analysis, product management lifecycle.
Benefits
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program with paid holidays plus 16 paid volunteer hours
- Various wellness programs
- Career path planning and continuing education assistance for professional goals.
