Gxo Warehouse Company - Memphis, TN

posted about 2 months ago

Full-time
Memphis, TN

About the position

As a Technical Product Manager at GXO Logistics, you will be immersed in a dynamic and rapidly growing environment that emphasizes achievement and teamwork. Your role will involve leading strategic discussions with business partners to gather functional requirements and translate them into a coherent product strategy. You will work closely with the marketing team to cultivate product positioning and create collateral that generates excitement and facilitates user adoption. Your responsibilities will also include defining a detailed and executable rollout strategy for new features, releases, and products, ensuring that all stakeholders are aligned and informed throughout the process. In addition to product strategy, you will provide production-level support for Operations and Technology partners during operational go-lives and ongoing deployment validation of new functionalities. Clear communication will be key, as you will direct project team members on prioritization of functional requirement delivery timelines based on business partner expectations. You will facilitate cross-functional communication and decision-making, developing key stakeholder relationships across various locations. Your focus will be on balancing user needs with business goals, driving sales, improving efficiency, and enhancing customer satisfaction. You will also participate in and lead standups, iteration planning sessions, product demos, and retrospectives, ensuring that the team remains agile and responsive to changes.

Responsibilities

  • Lead strategic discussions with business partners to gather functional requirements and translate to product strategy
  • Cultivate product positioning and benefit statements, partnering with the marketing team to create collateral that generates excitement and makes it easy for users to adopt and understand the benefits
  • Define a thoughtful, detailed and executable rollout strategy for new features, releases and products
  • Provide production level support for Operations and Technology partners for operational go-live and ongoing deployment validation of new functionality
  • Provide clear direction to project team members on prioritization of functional requirement delivery timelines, per the expectation of business partners
  • Facilitate cross-functional communication and decision-making, while also developing key stakeholder relationships in various locations
  • Ensure that product directions balance both the user needs and business goals of driving sales, improving efficiency, and enhancing customer satisfaction
  • Participate in and lead standups, iteration planning sessions, product demo, and retrospectives

Requirements

  • Bachelor's degree or equivalent related work or military experience
  • 2+ years' experience in Technical Product and Project Management
  • Technical knowledge of and experience with Warehouse Management Systems (WMS), ERP Systems, Order Management Systems (OMS), Transportation Management Systems (TMS) and other Supply Chain Software
  • Experience with Agile methodologies
  • Proficient with Microsoft Office applications

Nice-to-haves

  • 5 years technology Product Management experience

Benefits

  • Full health insurance (medical, dental and vision)
  • 401(k)
  • Life insurance
  • Disability insurance
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