Technical Product Manager

The Vanguard Group - Malvern, PA

Full-time - Mid Level

Hybrid - Malvern, PA

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Technical Product Manager role is pivotal in the modernization of the Enterprise Investment Product (EIP) application, specifically through the Polaris program. This program aims to eliminate the reliance on mainframe systems, enhance consumer access to high-quality product data via cloud technology, and optimize data management capabilities. The Technical Product Manager will oversee Analytics and Volatility data products, which include point-in-time analytical measures derived from fund benchmarks and holdings. The analytics data encompasses various statistical measures indicative of diversification, earnings, exchange, interest rate, and valuation risk, while the volatility data focuses on analytical measures derived from fund and benchmark returns, such as Standard Deviation and Sharpe Ratio. In this role, the Technical Product Manager will provide technical product management services, applying functional technical expertise to enhance product outcomes. They will participate in the design and continuous improvement of technical solutions, coach product teams towards standardized processes, and ensure effective communication and customer outreach. The manager will collaborate with various stakeholders to address production and implementation issues promptly, lead the planning and development of new technical products, and define detailed product features and requirements. Additionally, they will employ qualitative and quantitative analysis techniques to improve user experience and contribute to ongoing business planning and departmental prioritization activities. The role also involves participating in engineering practices related to development, continuous integration, and automated deployment, as well as engaging in special projects and other assigned duties.

Responsibilities

• Provides technical product management services on a product, applying functional technical expertise to improve product results.
• Participates in the design and continuous improvement of the technical solution.
• Coaches technical product teams towards standard processes and takeaways.
• Ensures delivery of messaging, communication, and customer outreach as necessary.
• Partners with collaborators to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.
• Leads the planning, development and implementation of a new technical product.
• Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans.
• Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
• Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
• Participates in the team's engineering practices in development, continuous integration, and automated deployment.
• Participates in special projects and performs other duties as assigned.

Requirements

• Undergraduate degree or equivalent combination of training and experience.
• Minimum of three years related work experience.
• Two years of managing a project preferred.
• Financial Services or function-specific experience preferred.
• Experience with developing product strategy, roadmap, and leading product backlog prioritization.
• Proven ability to influence strategy for one or more agile teams.
• Understanding of how to measure product health with OKRs and engaging with product stakeholders.