Technical Product Manager

$11,322 - $90,576/Yr

Money Fit By Drs - Seattle, WA

Full-time - Mid Level

Seattle, WA

About the position

The Technical Product Manager (TPM) position at the University of Washington (UW) Information Technology (UW-IT) is a pivotal role within the Research Computing (RC) team. This full-time opportunity is designed for an experienced individual who will oversee the design, operations, and continuous improvement of key services that support the university's research community. The TPM will be responsible for managing petascale-level services, including high-performance computing (HPC) and artificial intelligence (AI) supercomputers, object storage, and data archive systems. This role is crucial in maintaining a product vision and roadmap that aligns with the strategic priorities of both the university and UW-IT, ensuring that the services provided are not only effective but also innovative and responsive to the needs of researchers. In this position, the TPM will lead implementation efforts aimed at enhancing and improving the services offered by the Research Computing division. This includes collaborating with various stakeholders, facilitating team communication, and ensuring that the services meet the evolving demands of the research community. The TPM will also be involved in financial operations and budget management, requiring a strong understanding of funding mechanisms, particularly in the context of federal grants and academic research environments. The role demands excellent communication skills, both written and oral, as well as the ability to create technical documentation and serve as a liaison between users and technical teams. The University of Washington is committed to fostering a diverse and inclusive work environment, and the TPM will play a key role in contributing to this mission. The successful candidate will be expected to demonstrate a commitment to valuing diversity and promoting an inclusive working and learning environment, reflecting the university's dedication to creating a thriving community for all employees and students.

Responsibilities

• Oversee the design, operations, and continuous improvement of key services at Research Computing.
• Serve as product manager for petascale-level services, including HPC and AI supercomputers, object storage, and data archive systems.
• Maintain a product vision and roadmap aligned with university and UW-IT strategic priorities.
• Lead implementation efforts to enhance and improve services provided to the research community.
• Facilitate team communication and collaboration to ensure effective service delivery.
• Manage financial operations and budget for the Research Computing services.

Requirements

• Bachelor's Degree in Computing, Engineering, Business, or a related field, or equivalent experience.
• Four years of experience in service or product management.
• Experience facilitating team communication and collaboration.
• Experience in financial operation and budget management.
• Excellent written and oral communication skills, technical documentation skills, and user liaison skills.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

Nice-to-haves

• Experience in a major research university.
• Familiarity with how research is conducted, especially in an academic environment.
• Experience using Linux, HPC clusters, storage systems, and other IT infrastructure.
• Knowledge of funding mechanisms (e.g., federal grants).
• Familiarity with UW systems, policies, and research programs.
• Outstanding customer service skills.
• Experience with large scale technical product and project management in complex environments.
• Experience leading development of end-to-end Information Technology solutions.

Benefits

• Generous benefits and work/life programs.
• Opportunities for professional development and growth.
• Inclusive and equitable working environment.