Technical Product Manager

HireRight - Nashville, TN

Full-time - Mid Level

Nashville, TN

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Technical Product Manager at HireRight plays a crucial role in bridging the gap between business needs and technical solutions. This position is responsible for writing comprehensive business requirements and translating them into detailed technical specifications that guide the technology teams in developing and testing new features for HireRight applications. The Technical Product Manager will engage with business end users to thoroughly understand, analyze, and document existing business processes and application functionalities, as well as identify new requirements that align with the company's strategic goals. In this role, the Technical Product Manager will lead the requirements analysis and verification process to ensure that all requirements are complete, consistent, and clear, effectively meeting the business needs. The position involves developing and maintaining documentation that translates business inputs into visual models, including business domain models, process flow diagrams, use case diagrams, activity diagrams, data models, and wireframes. Collaboration is key, as the Technical Product Manager will work closely with consultants, developers, and other service delivery team members to ensure seamless integration of new features. Additionally, the Technical Product Manager will coordinate with the development and support teams to analyze and resolve root cause issues as they arise. This includes performing end-to-end system testing to validate that the system meets the required specifications. The role also encompasses conducting end-user training for system implementations or enhancements, ensuring that users are well-equipped to utilize the new features effectively. The Technical Product Manager will prioritize application requirements into a platform backlog, assisting in the creation of work breakdown deliverables. Facilitating process workshops and documenting the information gathered through process maps and business requirements documents are also essential tasks. The position may require applying project management skills to develop work plans and manage resources, timelines, and issues to ensure the timely and budget-conscious delivery of small development tasks.

Responsibilities

• Lead requirements analysis and verification to ensure requirements meet business needs, are complete, consistent and clear.
• Develop and maintain documentation on business input and translation into visual models (Business domain model, process flow diagrams, use case diagrams, activity diagrams, data models, and wireframes).
• Collaborate closely as a team player with other consultants, developers and other members of service delivery.
• Coordinate with development team and support team to analyze and fix root cause issues, as needed.
• Perform system end-to-end testing to validate and ensure the system meets the required specifications.
• Conduct end-user training for any system implementations or enhancements.
• Work with end users and technology teams to analyze and prioritize application requirements into a platform backlog and assist in creating work breakdown deliverables.
• Facilitate process workshops, document any information elicited using process maps and business requirements documents.
• Assist in the preparation and delivery of end user documents, training materials, and user demos.
• May apply project management skills to develop work plans and manage and track progress, resources, timelines and issues for the on-time and on-budget delivery of small development tasks.

Requirements

• 7-10 years of experience in enterprise-level technical product owner role.
• Minimum of 7+ years' experience in implementation, configuration, system design or related business experience.
• Experience in business analysis to include creating business and functional requirement documentation.
• Experience with designing/maintaining REST API Gateways, API First methodology.
• Experience working in agile environment.
• Excellent interviewing, listening, observational, analytical, and organizational skills.
• Excellent writing and communication skills.
• Ability to communicate and work effectively with cross functional teams across the organization.

Nice-to-haves

• Experience with cloud-based solutions.
• Familiarity with compliance and risk management processes.
• Knowledge of background screening industry standards.

Benefits

• Medical
• Dental
• Vision
• Paid Life/AD&D Insurance
• Voluntary Life Insurance
• Short- & Long-Term Disability
• Flexible Spending Accounts
• 401K
• Generous Vacation and Sick Program
• 12 Paid Holidays
• Education Assistance Program
• Business Casual Attire
• Generous Referral Program
• Employee Discounts and Rewards