Technical Product Manager

Equifax - Louisville, KY

Full-time - Senior

Louisville, KY

Credit Intermediation and Related Activities

About the position

The Technical Product Manager at Equifax is a pivotal role responsible for understanding and enhancing the technology platform to ensure the successful delivery of enhancements that align with business, security, and technology objectives. This position requires a dynamic and charismatic leader who can effectively interact with various stakeholders, including Product Management, Engineering, Leadership, and Go-To-Market teams. The Technical PM will develop a comprehensive understanding of the platform, providing directional oversight on its architecture and interconnectivity with technology systems and shared services. Clarity in product offerings is essential for success, as the Technical PM will facilitate changes, additions, or the development of new products based on business goals and revenue retention strategies. In this role, the Technical PM will be responsible for approving business requirements, estimations, functional specifications, and testing strategies to ensure alignment with expected outcomes. They will lead and partner with engineering teams to deliver optimal solutions. Daily responsibilities include developing in-depth knowledge of initiatives and features, providing technical thought leadership, and bridging the gap between ideas and delivery. The Technical PM will also contribute to the understanding of the product catalog and global services catalog, encouraging teams to reuse services across business units to expedite speed to market. Setting product prioritization with a balance of near-term deliverables and long-term investments in technology platforms is crucial. The Technical PM will articulate the vision and direction at all organizational levels through presentations and roadmaps, regularly assessing risks, anticipating bottlenecks, managing escalations, and making trade-offs that balance business needs with constraints. They will play a leadership role in transforming the platform and product in support of business objectives, ensuring a positive influence with engineering partners to deliver outcomes collaboratively. The role also involves working as a player/coach, leading product owners while also engaging in tactical work to keep execution on schedule. The Technical PM will leverage market knowledge to guide innovation and influence technology direction, working closely with various teams to identify and prioritize functional and non-functional requirements for product features, security, and operational needs.

Responsibilities

• Develop in-depth knowledge of goals and desired objectives of initiatives and features.
• Provide technical thought leadership for the platform and technical product team.
• Lead and influence technical design and direction confidently.
• Contribute to understanding the product catalog and global services catalog.
• Set product prioritization balancing near-term deliverables and long-term investments.
• Articulate the vision and direction at all organizational levels.
• Regularly assess risks, anticipate bottlenecks, and manage escalations.
• Encourage thoughtful behavior that maximizes value for customers.
• Transform the platform and product in support of business objectives.
• Work as player/coach leading product owners and engaging in tactical work.
• Leverage market knowledge to guide innovation and influence technology direction.
• Identify and prioritize functional and non-functional requirements for product features.
• Communicate at a high and detailed level about the platform and products.
• Produce workflows, complete data mapping, and perform business process design.
• Analyze key reports and data to identify anomalies and variances.
• Communicate with internal stakeholders to aid in decision making.
• Oversee market validation through review and testing of new and existing concepts.
• Manage backlog development, write user stories, and coordinate releases.
• Work with Quality Assurance to identify test cases and conduct UAT.
• Draft the team's specific objectives for the upcoming Program Increment (PI).

Requirements

• Bachelor's degree in Information Management, Business, or related field.
• 5+ years of experience leading technical design efforts in a collaborative environment.
• Experience building and maintaining roadmaps and product backlogs.
• 5+ years of experience leading whiteboarding sessions for complex software architectures.
• Experience delivering products using Software Development Life Cycle (SDLC) with Agile, Scrum, or Kanban.

Nice-to-haves

• Deep understanding of web service technologies and user interface/interaction.
• Experience with Product & Technology Roadmap development.
• Outstanding leadership and motivational skills.
• Willingness to empower and inspire commitment in the team.
• Inquisitive and innovative mindset with a focus on creating distinctive value.
• Familiarity with Scaled Agile Framework or Pragmatic Marketing.
• Experience evaluating workload to drive efficiency.