Harvard University - Cambridge, MA
posted about 2 months ago
The Technical Product Manager at Harvard University Information Technology (HUIT) plays a crucial role in the development and implementation of a world-class online learning platform (LXP). This position is designed for a technically proficient, user-focused IT professional who thrives in a collaborative environment. The Technical Product Manager will be responsible for owning, driving, and maintaining multiple technical products within the LXP platform, ensuring that industry-class software development practices and workflows are established and utilized. This role is ideal for individuals who are passionate about online education and technical innovation, and who value creativity and diverse perspectives in their work. In this position, the Technical Product Manager will possess a sufficient technological understanding to assess feasibility, decide on product design and deployment models, and make informed decisions regarding the technology stack, with support from technical teams as needed. The role requires the ability to simplify complex problems and articulate clear, detailed requirements in an accessible manner for developers, engineers, and business users. The Technical Product Manager will also be responsible for delivering updates on products to all levels of the organization, including senior management, and will embed a deep understanding of the business ecosystem and user behaviors into the products they manage. The Technical Product Manager will create and update internal metrics for their products, including Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs), to ensure that the products are scalable and meet the diverse needs of users. This position is part of a high-performing team that values collaboration and openness, and the Technical Product Manager will contribute to fostering this culture within the team and with external partners. Other duties may be assigned as necessary, making this a dynamic and engaging role within HUIT.