Technical Product Manager

HireRight - Nashville, TN

Full-time - Mid Level

Nashville, TN

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

HireRight is seeking a passionate and innovative product manager to drive and scale its strategic Applicant Tracking System (ATS) integrations. This role involves working directly with ATS partners to create and enhance integrations using their APIs, while also maintaining and improving HireRight's API suite. The product manager will pursue high-potential business opportunities, delivering substantial value for the company and its customers, and will become an expert in market, customer, and user needs to inform strategic roadmap direction.

Responsibilities

• Define and execute on the product vision and strategy for HireRight Partner and Customer facing products and applications related to HireRight integrations and APIs.
• Own and build from conception to launch new ATS integrations that will help our customers hire candidates faster.
• Drive entire product lifecycle from ideation through development, launch, and go-to-market activities.
• Create detailed user stories and technical requirements that will support the development of building new and enhancing existing integrations and APIs.
• Research competitors and products in direct and adjacent markets and collect key insights on user behavior, pain points, and market trends to support data-based decision making.
• Collaborate with customers, prospects, and partners to understand their business problems and create solutions to meet market needs.
• Partner with the technology team and key internal stakeholders to define, create and deploy next generation customer-facing technology solutions.
• Define, manage, and monitor product and business KPI's for user satisfaction, revenue growth, and adoption rate.
• Establish a feedback loop with customers, users, and partners to understand their pain points and identify new products and services that meet their needs and exceed their expectations.

Requirements

• 3+ years or equivalent technical experience in a product management or business analysis role.
• Strong experience working with web services, REST and SOAP APIs, including reading technical developer specs and converting them to easy to consume detailed technical requirements.
• Hands-on experience testing API endpoints using Postman, SoapUI or similar tools.
• Demonstrated experience in documenting end-to-end business processes and performing gap analysis.
• Strong experience in software Development environment including working with onshore and offshore software development teams to transform product requirements into customer facing solutions.
• Experience writing use cases, market requirements, and product requirements.
• Experience in agile product management and end-to-end product delivery, including feature delivery and tradeoffs of a product.
• Experience working with ATS (Applicant Tracking System) such as Workday, Oracle Recruiting, SuccessFactors, iCIMS, and/or others.
• Exceptional business acumen, analytical, problem-solving, collaboration, and communication skills.
• Customer-centric with deep empathy and understanding for customers and users.

Nice-to-haves

• Prior experience as software developer, engineer, or designer is a plus.
• Experience with file-based integrations is a plus.
• Experience building developer portals, new APIs, self-serve tools, and onboarding automations is a plus.

Benefits

• Medical
• Dental
• Vision
• Paid Life/AD&D Insurance
• Voluntary Life Insurance
• Short- & Long-Term Disability
• Flexible Spending Accounts
• 401K
• Generous Vacation and Sick Program
• 10 Paid Holidays
• Education Assistance Program
• Business Casual Attire
• Generous Referral Program
• Employee Discounts and Rewards