Hays - Tallahassee, FL

posted about 2 months ago

Full-time - Mid Level
Tallahassee, FL
Administrative and Support Services

About the position

Our client is seeking a Technical Product Manager in Tampa, FL, who will provide strategic direction and oversight to product development teams. The role involves identifying customer needs through workshops, focus groups, and research initiatives, and sharing insights with key stakeholders and development professionals. The Technical Product Manager will define the product backlog, incorporating feedback from executive leadership, marketing teams, and customer feedback loops. Utilizing a prioritization framework, the manager will organize the product backlog and work collaboratively with product development, design, QA, stakeholders, and other business teams to ensure quality products are delivered. The successful candidate will work with architecture and design teams to address customer needs and help devise solutions. They will collect customer feedback to evolve and iterate on LYNX Fleet and LYNX API products, remaining involved in all stages of the product life cycle. This includes defining and implementing refinements and upgrades to increase product longevity. The Technical Product Manager will triage and prioritize bugs or incidents to ensure product quality, create epics, user stories, and acceptance criteria to define product requirements, and refine stories with the product development team. Active involvement in the Agile methodology framework for product development is essential, including participation in Sprint planning and Scrum ceremonies. The manager will drive product features for LYNX API and the API Developer portal to meet the needs of telematics customers. They will define key metrics to drive product success in alignment with the product vision, track customer analytics to determine behavior, and document product release notes, announcements, and feature specifications for support teams.

Responsibilities

  • Provide strategic direction and oversight to product development teams.
  • Identify customer needs through workshops, focus groups, and research initiatives, sharing insights with key stakeholders and development professionals.
  • Define the product backlog, incorporating feedback from executive leadership, marketing teams, and customer feedback loops.
  • Utilize prioritization framework to organize product backlog.
  • Work collaboratively with Product development, Design, QA, stakeholders, and other business teams to ensure quality products are delivered.
  • Work with Architecture and Design to solve for customer needs and help come up with a solution.
  • Collect customer feedback to help evolve and iterate on LYNX Fleet and LYNX API products.
  • Remain involved in all stages of the product life cycle, defining and implementing refinements and upgrades to increase longevity.
  • Triage and prioritize bugs or incidents to ensure product quality.
  • Create epics, user stories and acceptance criteria to define product requirements and refine stories with product development team.
  • Actively involve in the Agile methodology framework for product development and participate in Sprint planning and Scrum ceremonies.
  • Drive product features for LYNX API and the API Developer portal to meet the needs of the Telematics customers who actively use the products.
  • Define key metrics to drive product success in alignment with product vision.
  • Track the customer analytics to determine the customer behavior and drive better product adoption.
  • Document the product release notes, product announcements, and feature specifications for support teams.

Requirements

  • 5+ years in a product management role, with at least one year in a leadership or supervisory role.
  • 5+ years managing Software project requirements and development using Agile methodology.
  • Understands and practices agile development philosophies - SCRUM, SAFe.
  • Knowledge of IoT, including sensors, connectivity, cloud, analytics, and user interfaces.
  • Experience in defining requirements for APIs and building API Developer portal.
  • Experience with vendor management platforms.
  • Excellent program management skills to lead cross-functional teams.
  • Must possess a bachelor's degree in business, computer science, or a relevant technical field.
  • Excellent communication, organizational, interpersonal, and presentation skills.
  • Previous experience in IOT and Telematics is a plus.
  • Proficiency with standard office and presentation software and platforms.
  • Experience building solutions in cloud environments.
  • Experience in Analytics to drive product insights.
  • Ability to travel 15%.

Nice-to-haves

  • Previous experience in IoT and Telematics is a plus.

Benefits

  • Full medical benefits
  • Dental benefits
  • Vision benefits
  • 401K
  • Life Insurance ($20,000 benefit)
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