Technical Product Manager

$105,800 - $191,800/Yr

Visa - Highlands Ranch, CO

Full-time - Mid Level

Hybrid - Highlands Ranch, CO

Credit Intermediation and Related Activities

About the position

Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Developer Experience Unit in the Operations & Infrastructure group at VISA is on a mission to provide an easy, intuitive, and reliable experience for VISA developers to consume O&I products and services. As a Technical Product Manager, you will build and execute on Product Strategy for O&I's Technical products. You will work closely with Engineering and Operations teams on the delivery of these internal products. You will establish a customer-centric approach to developing highly reliable, scalable, usable, and secure products. In this role, you will define and execute on the technical product strategy and develop multi-year roadmaps for O&I's offerings, setting key performance metrics and ensuring they are met. You will ideate, create Product Development Requirements, manage technical development, and launch innovative products. Utilizing anticipatory design principles, you will prioritize features and non-functional requirements while integrating usability studies, research, market analysis, and internal consumer feedback into product requirements to enhance user satisfaction. You will also use a Product balanced scorecard to analyze metrics that inform the success of technical products, understand the technology stack, and the impact of the platform on customer experience. Working closely with engineering and development teams, you will ensure product quality and timely delivery.

Responsibilities

• Define and execute on technical product strategy & develop multi-year roadmaps for O&I's offerings, setting key performance metrics and ensuring they are met.
• Ideate, create Product Development Requirements, manage technical development, and launch innovative products.
• Use anticipatory design principles to prioritize features and non-functional requirements.
• Integrate usability studies, research, market analysis and internal consumer pulse into product requirements to enhance user satisfaction.
• Use Product balanced scorecard to analyze metrics that inform the success of technical products.
• Understand the technology stack and the impact of the platform on customer experience.
• Work closely with engineering & development teams to ensure product quality and timely delivery.

Requirements

• 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
• Strong understanding of a wide base of Infrastructure, Platform and software technologies.
• Demonstrable experience managing product's lifecycle, from ideation to launch and beyond.
• Ability to motivate, direct, and influence engineering, operations, and technology management teams to become a Product led organization.
• Demonstrable experience developing and executing strategic plans for the product, balancing short-term and long-term objectives, via multi-year roadmaps.
• Stellar experience in negotiating optimal solutions to requirements, prioritization across teams, constraint management and conflict resolution.
• Excellent written and verbal communication skills, and strong listening abilities.
• Strong data analysis skills to make informed decisions about the product.
• Great problem-solving skills to address any issues that arise in the product development process.
• Keen sense of understanding business implications of the decisions and be able to align technical strategies with business objectives.
• Super customer focus, using customer feedback to inform product development.

Nice-to-haves

• 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
• Bachelor's degree in computer science, Engineering, or similar field.
• An MBA or related degree is preferred.
• 6-8 years of experience in technical product management, with a focus on platform products.
• Proven track record of planning and delivering large-scale middleware products.
• Deep understanding of platform product management, including how to create platform strategies and manage their implementation.
• Exceptional leadership skills with experience managing and growing a product team.

Benefits

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off