Technical Product Manager

$130,416 - $144,914/Yr

Aquent - Los Angeles, CA

posted 3 months ago

Full-time
Los Angeles, CA
Administrative and Support Services

About the position

The Product, Design, & Marketing Budget Team is seeking a resourceful and experienced product manager to oversee the development of an internal tool. This position is responsible for documenting new feature requests, bugs, and enhancements, overseeing feature development, gathering requirements, and creating documentation. The ideal candidate is a creative problem solver who can recognize issues and identify solutions. The candidate is a self-starter who takes initiative and thrives in a fast-paced environment; able to work autonomously, detailed, and able to communicate effectively with developers and internal customers. Experience with large data sets and spend data such as Purchase Requests, Purchase Orders, and invoices is a plus. In this role, you will clearly set expectations and communicate status to both technical and business teams. You will take responsibility and feel a personal stake in the product you ship. Integrity is key; you will manage conflict and work for the success of the entire team. You should have a proven ability to establish rapport, credibility, and influence others to drive results across a large matrixed organization. Creative problem-solving skills related to team, project deliverables, and cross-functional issues are essential. The position requires a demonstrated understanding of the fundamentals of iterative software development, knowledge of development processes and methodologies, including Agile, and an understanding of how to leverage these techniques to provide value to a team or enterprise. You will value the commitments to delivery made by a development team and understand the technical requirements to meet these commitments. Understanding incremental delivery and the value of metrics is crucial. Proven use of backlog tracking, burndown metrics, velocity, and task definition is expected. Familiarity with PHP development and the LAMP stack isn't required, but would be helpful. An understanding of business intelligence technologies, concepts, architectures, and methodologies is a plus, as is familiarity with supply chain concepts and processes. Some travel may be required.

Responsibilities

  • Create, enhance, and manage internal tool by identifying user needs and creating high-level feature requirements
  • Manage end-to-end implementation, QA, and user-acceptance testing of tool with development team and users
  • Identify user-facing and back-end bugs and work with team and developers to prioritize accordingly
  • Liaison between users and developers to prioritize fixes and gather essential required info on reported issues
  • Document user processes and backend workflows
  • Perform data analysis, reconcile data, and audit data to verify data in tool is accurate and complete
  • Manage our ticketing system that tracks bugs and feature requests; determine appropriate action for each ticket with minimal supervision
  • Schedule meetings and take detailed meeting notes and follow up on action items with the internal team and developers
  • Complete root cause analysis to identify underlying issues and develop solutions accordingly

Requirements

  • 3+ years of experience with software development, product management, project management
  • Demonstrated understanding of the fundamentals of iterative software development
  • Knowledge of development processes and methodologies, including Agile
  • Proven use of backlog tracking, burndown metrics, velocity, and task definition
  • Strong understanding of financial data including Purchase Requests, Purchase Orders, and invoices
  • Proficient in Microsoft Excel and SQL

Nice-to-haves

  • Familiarity with drafting high-level feature requirements
  • Aptitude for evaluating/troubleshooting technical issues and chasing solutions and fixes
  • Proficient in communicating between both technical and non-technical team members
  • Knowledge of Purchase to Pay processes
  • Comfortable with ambiguity and adjusting to evolving business requirements and priorities
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