Technical Product Owner, Senior Specialist

The Vanguard Group - Malvern, PA

Full-time

Hybrid - Malvern, PA

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

Self-Directed (SD) Analytics at Vanguard is excited to welcome a new Product Owner to our team! This role resides within Vanguard's Chief Data and Analytics Office (CDAO) supporting our Personal Investor Division. The Product Owner will provide support to our two Self-Directed Analytics teams: SD Client Analytics and SD Operations (Foundational, Retirement, and SSO) Analytics, while partnering across the PI CDAO subdivision and SD business teams to drive efficiencies, standardization, and to enable our teams to deliver the highest value work. The responsibilities of this role include owning the yearly, quarterly, and within sprint prioritization sessions with our business partners, implementing our value based prioritization framework and demand rationalization across our portfolio, and will be a critical partner to us and the SD business to ensure strong alignment and execution of our priorities. The PO will also own our suite of critical reports and dashboards and will be responsible for creating and driving a strategy and roadmap for how to evolve our reporting products to support the evolving SD business. This PO will have the opportunity to regularly interact with senior SD senior leaders, establish a working model with our critical offshore partners, and CDAO senior leadership. As such, strong communication and stakeholder management skills are critical to success in this role.

Responsibilities

• Leads technical product management activities for multiple technical products, or one strategic technical product, with cross-divisional impact.
• Drives the design and continuous improvement of the technical solution.
• Influences and collaborates with cross-functional teams to create best practices that drive significant change to the client experience.
• Ensures business outcomes are linked to business case drivers.
• Coaches technical product teams towards best practices and learnings.
• Oversees product teams' support of the messaging, communication, and customer outreach as necessary.
• Facilitates strong business support through working with team members to promote a consistent approach to decisions/impacts and client propositions.
• Drives connection across all appropriate internal and external stakeholders.
• Leads the planning, development and implementation of new technical products with cross-divisional impact.
• Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans.
• Influences and employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
• Participates in and influences ongoing business planning and departmental prioritization activities.
• Drives the team's engineering practices in development, continuous integration, and automated deployment.
• Participates in special projects and performs other duties as assigned.

Requirements

• Undergraduate degree or equivalent combination of training and experience required.
• Graduate degree preferred.
• Minimum of eight years related business experience.
• Three years of leading large cross-functional teams on major organizational projects preferred.