Technical Product Owner

About the position

Bold Orange is seeking a Technical Product Owner with a passion for leading client engagements by listening to marketing technology needs, leading and documenting requirement capturing sessions. This talented and experienced Technical Product Owner will be at the forefront of technology solution development, collaborating with cross-functional teams to deliver high-quality solutions that meet and exceed client expectations. You will be responsible for managing the technology solution backlog, translating client needs into actionable epics, features, and user stories, and acting as a liaison between the client and internal Bold Orange architecture and engineering teams. The ideal candidate will be a client-facing agile-minded pivotal force in crafting marketing technology solutions that empower our clients to achieve their business objectives. You will engage with clients, translate their marketing needs into actionable user stories, and collaborate closely with cross-functional teams to deliver solutions that help achieve optimal customer experiences.

Responsibilities

• Act as a primary point of technical contact for clients, understanding their business needs, and ensuring marketing technology solutions align with their goals
• Conduct regular client meetings to gather feedback, communicate progress, and address any concerns
• Partner with technical delivery lead, data solution architect, and data analysts to understand data model, create data visualizations and reports
• Collaborate with stakeholders to define epics, features, and user stories that reflect client and user requirements that align with a client's technology solution roadmap
• Prioritize and maintain technology solution backlog based on business value, technical dependencies, and client feedback
• Conduct thorough requirements analysis to ensure a deep understanding of client needs
• Create and maintain technical documentation as required, including user stories, acceptance criteria, and other relevant artifacts
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint demo reviews, and retrospectives, both internally and externally

Requirements

• 3 - 5+ years of professional experience at a client-facing role within marketing technology solutions gathering and documenting requirements
• Analytic mindset and problem-solving skills
• Exceptional client-facing communication and interpersonal skills
• Experience in marketing technology and technical understanding of marketing database, API, back-end integration, analytics, digital front-end experience, marketing automation, and email
• Familiarity with Databricks, SQL and Power BI
• In-depth knowledge of Agile methodologies and frameworks
• Agile backlog management, including prioritizing and planning
• Ability to collaborate and lead cross-functional teams
• Bachelor's degree in computer science, information systems, marketing, or a related discipline
• Ability to thrive in a highly collaborative, fast-paced environment where the nature of the work can be varied
• Innate curiosity, happy to dig in proactively and whenever called upon