Technical Product Owner

Allegis Group - Smyrna, GA

Full-time - Mid Level

Smyrna, GA

10,001+ employees

Administrative and Support Services

About the position

The Technical Product Owner is responsible for defining the product vision, strategy, and roadmap while collaborating with various stakeholders to deliver high-quality features and enhancements. This role involves conducting user research, user acceptance testing, performance analysis, and KPI tracking to measure the product's impact and value. The Technical Product Owner also acts as a liaison between technology and online promotions teams, ensuring alignment and coordination of goals and priorities.

Responsibilities

• Outline action plan, in partnership with technology and Online Promotions team, to address known issues
• Take the leadership in analyzing trends of issues to recommend changes in processes, technology development etc. for a better product for the future
• Identify ways to simplify/reduce the number of offer and pricing rules managed by the tool for a more effective process
• Provide training on proper implementation of each tool as necessary
• Define and prioritize the product backlog and roadmap based on user needs, market trends, and business objectives
• Write clear and detailed user stories, acceptance criteria, and functional specifications for the engineering team
• Work closely with the engineering team to ensure timely and quality delivery of each product features and enhancements
• Conduct user research, user testing, and feedback sessions to validate the product assumptions and requirements
• Analyze and report on the product performance, incident ticketing, usage, and satisfaction using various tools and metrics
• Identify and monitor the key product KPIs and OKRs and communicate the progress and results to the stakeholders
• Create and maintain the product documentation, user guides, and release notes
• Plan and execute the product launch and rollout activities, including field communications, training, and support
• Build and maintain strong relationships with the online promotions team, the technology team, and other cross-functional teams
• Stay updated on the online marketing industry, competitors, and best practices

Requirements

• Expert level experience in product management
• Strong understanding of user research and user acceptance testing
• Experience in performance analysis and KPI tracking
• Ability to write clear user stories and functional specifications
• Proven track record of collaborating with cross-functional teams
• Strong analytical and problem-solving skills

Nice-to-haves

• Experience in online marketing industry
• Familiarity with offer management systems
• Knowledge of agile methodologies

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)