Technical Product Trainer
Pentair - Houston, TX
posted about 22 hours ago
About the position
At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our purpose into practice, inspiring people to move, improve and enjoy life's essential resources for happier, healthier lives. From our residential and business water solutions to our sustainable innovations and applications, our 10,500 global employees serve customers in more than 150 countries, working to help improve lives and the environment around the world. We have an opportunity for a Technical Product Trainer to join our North American Training team for our highly successful Pool and Spa Business Unit. Pentair Pool is a market leader in pool and spa equipment, offering an innovative product portfolio that includes pumps, smart technology systems, heating solutions, cleaners, filters, lights, and more! As education is recognized as a critical component to our business's success, you will play a pivotal role in teaching our customers how our products work, how to install them, as well as how to troubleshoot, service, and maintain the products.
Responsibilities
- Deliver world-class training courses that radically advance our customer's understanding of the Pentair Pool product, technology, and brand.
- Develop, produce, and present training courses, materials, and hands-on training experiences to include installation, servicing and troubleshooting topics to large audiences ranging from 25-100+ people.
- Partner with product management, sales, marketing, customer support, and engineering teams from across Pentair Pool to develop and execute training content.
- Maintain, prepare, and make continuous improvements to the classroom setup including the care for equipment and other tools.
- Ensure alignment, consistency, and brand message by collaborating across the training team and sharing materials and planning documentation.
- Make field visits as required to help assist with product issues, customer issues and/or to support training development needs.
Requirements
- Have earned a high school diploma or G.E.D.
- Have 2+ years of technical training experience related to electro-mechanical or engineered products OR equivalent experience in the pool industry creating and delivering technical product training to other pool professionals.
- Experience in curriculum creation, online platforms, and an understanding of adult education and delivery methods preferred.
- Excellent communication and presentation skills (written and oral).
- Possess a strong positive attitude, emphasizing a transformative approach to challenges.
- Bilingual in Spanish a plus.
Benefits
- Health benefits
- Generous 401(k)
- Employee stock purchase program
- Disability benefits
- Life insurance
- Critical illness insurance
- Accident insurance
- Parental leave
- Caregiver leave
- Tuition reimbursement
- Paid time off
- Wellness programs to encourage a healthy work/life balance
