Technical/Professional Content Writer

$83,200 - $93,600/Yr

Ihire - San Diego, CA

Full-time - Mid Level

San Diego, CA

10,001+ employees

Administrative and Support Services

About the position

The Technical/Professional Content Writer will be responsible for creating and managing process documents for the Quality Management System (QMS) at Innova Solutions. This role involves collaborating with subject matter experts from various departments to ensure the documentation is accurate and comprehensive. The position requires strong writing and editing skills, as well as proficiency in Microsoft Office products, particularly SharePoint and Visio.

Responsibilities

• Create and manage process documents for the Quality Management System (QMS).
• Collaborate with subject matter experts from Operations, Engineering, and Support departments.
• Write and edit business process documents.
• Manage and track tasks to completion to ensure efficiency and timeliness.

Requirements

• Bachelor's degree in English or related field with a focus in professional writing, technical writing, or English Language preferred, or an associate's degree with a minimum of 6 years of related work experience.
• Minimum of 3 years of prior related work experience.
• Excellence in professional/technical writing, editing, and researching, specifically process documents or equivalent.
• Proficiency in Microsoft Office, including Visio and SharePoint.
• Strong written and verbal communication skills, critical thinking, analysis, writing, editing, research, and attention to detail abilities.
• Efficient with time management and task management.

Nice-to-haves

• Experience with using workflow capabilities and functionalities within Microsoft SharePoint.

Benefits

• Medical & pharmacy coverage
• Dental/vision insurance
• 401(k)
• Health saving account (HSA)
• Flexible spending account (FSA)
• Life Insurance
• Pet Insurance
• Short term and Long term Disability
• Accident & Critical illness coverage
• Pre-paid legal & ID theft protection
• Sick time
• Employee Assistance Program (EAP)