Technical Program Manager - Cloud Service Engineering

Ford - Oklahoma City, OK

Full-time - Senior

Oklahoma City, OK

Transportation Equipment Manufacturing

About the position

The Technical Program Manager for Cloud Service Engineering at Ford Motor Company will play a pivotal role in the cloud development platform team, focusing on delivering cloud solutions that enhance customer experiences. This position requires a blend of product and engineering excellence, strategic execution, and collaboration across various teams to ensure the success of cloud initiatives. The role emphasizes leadership in managing complex engineering programs and fostering relationships to drive project goals and deliver value to customers.

Responsibilities

• Owns ensuring delivery of our cloud development platform with multi-year time horizons that span across both this product and other related products and organizations across Ford.
• Defines project goals and builds a roadmap across future milestones, including staging technologies; builds strategies that optimize project resources against priorities.
• Defines and monitors Technical Success Metrics (including KPIs); identifies reaction plans as needed.
• Converts customer requirements into actionable software specifications for multiple functional teams; identifies opportunities and gaps and takes action to improve the product.
• Predicts challenges with interdependencies spanning multiple software systems that go beyond technical and works to eliminate them; proactively helps teams understand technical implications of design decisions and features.
• Manages effective and collaborative relationships with stakeholders across the organization to drive issues to closure and achieve execution of software system objectives.
• Leads status reporting, and creates new ways of reporting status that are clearer and more efficient.
• Owns retrospectives which span product teams to improve product quality; defines new more efficient governance processes and drives across software systems.

Requirements

• Bachelors Degree in Engineering, Computer Science, or equivalent work experience.
• 8+ years of experience in direct product/technical program management in highly complex systems, including multiple successful release cycles of significant software at scale.
• 6+ years of experience leading cross-functional and/or cross-team projects.
• 5+ years of experience either as a cloud developer, or working in a cloud development related position.

Nice-to-haves

• Demonstrated technical experience in cloud technologies and cloud development technologies, including Google Cloud Platform, GitHub, Kubernetes, and cloud storage.
• Expert knowledge of the software development life cycle, specifically as it applies to building a cloud service including trunk based development.
• Demonstrated success delivering complex cross functional programs and driving results across product or system.
• Excellent ability to communicate, influence and resolve conflict effectively at multiple levels, including executive leadership.
• Demonstrated experience managing partnerships across a diverse set of functions and stakeholders.
• Excellent analysis and problem-solving skills working with complex disparate data sources to create a comprehensive view and recommendations.
• Experience estimating effort and sizing of work for successful delivery of the product, with an understanding of trade-offs and impacts.
• Experience implementing programs and processes that support how teams work.

Benefits

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.