Technical Program Manager, Data Center Engineering

Amazon - Herndon, VA

Full-time - Mid Level

Herndon, VA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Technical Program Manager for Data Center Engineering at AWS Infrastructure Services is responsible for managing and enhancing content management systems, technical documentation, and data analysis/reporting processes. This role involves collaboration with cross-functional teams to ensure high-quality documentation and data center solutions while leveraging various tools and technologies to support scalable data infrastructure.

Responsibilities

• Manage, maintain, and enhance content management systems using reStructuredText (reST) for data center-specific designs and products.
• Prepare and manage comprehensive technical documentation, including user guides, API reference materials, and FAQs.
• Work with business stakeholders to build data sets, reports, and dashboards that provide actionable insights.
• Oversee central git-based repositories for technical documentation and manage the graphical user interface (GUI) portal.
• Collaborate with cross-functional teams to gather requirements and ensure the delivery of high-quality documentation and data center solutions.

Requirements

• 5+ years of experience managing and improving content management systems, preferably leveraging reStructuredText (reST).
• 3+ years of experience in developing and optimizing business intelligence dashboards and reports using Tableau, SQL, AWS Redshift, S3, QuickSight, and Smartsheet.
• 3+ years of experience in designing and implementing scalable ETL pipelines and data infrastructure.

Nice-to-haves

• Proven ability to identify and address gaps in documentation and data processes.
• Experience leveraging AWS Resources.
• Expertise in document control processes, including template implementation and standardization.

Benefits

• Flexible working culture to support work-life balance.
• Mentorship and career growth opportunities.
• Inclusive team culture with employee-led affinity groups.