Technical Program Manager, Network Infrastructure

Meta - Seattle, WA

Full-time

Seattle, WA

Web Search Portals, Libraries, Archives, and Other Information Services

About the position

Meta is seeking a Technical Program Manager (TPM) with expertise in large-scale network infrastructure to join our team. This role will play a pivotal part in evolving and optimizing the global network supporting all Meta products and services. The successful candidate will drive initiatives to enhance the growth, reliability, efficiency, security, and performance of our end-to-end network, tackling challenges such as scaling our edge network and optimizing network performance for real-time applications. Collaborating closely with engineering and cross-functional teams, the TPM will define and scope high-priority initiatives, create roadmaps, and prioritize work based on impact. They will lead capacity and efficiency programs in edge and backbone networking domains, implementing process and tooling improvements to optimize capacity delivery. The ideal candidate will excel in navigating ambiguous problem spaces, be adept at clarifying objectives and rallying support from cross-functional teams. Their innovative and creative approach will drive groundbreaking solutions to some of the most pressing networking challenges in the industry, ultimately contributing to the success of Meta's products and services.

Responsibilities

• Build strong and aligned program teams to efficiently deliver on shared goals across the network infrastructure.
• Collaborate with Networking Engineering and cross functional partners to define program requirements, set priorities, and establish scope which includes defining the roadmap and long-term strategy of the teams that you are partnering with.
• Manage cross functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly.
• Develop and own communication plans to effectively and proactively communicate program status, issues, and risks to stakeholders.
• Partner with cross functional teams to drive technical analysis, design, development, testing, implementation, and post implementation phases.
• Define and track key metrics and key quality and performance indicators and drive cross functional execution of program deliverables.
• Proactively identify and analyze complex, long-term, critical infrastructure problems with engineering leaders and stakeholders.
• Influence product decisions to align with higher company initiatives.
• Drive internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation.

Requirements

• 7+ years of network infrastructure engineering or network infrastructure technical product/program management experience.
• B.S. in Computer Science, Network Engineering or a related technical discipline, or equivalent experience.
• Experience managing technical network engineering programs or products at scale, from inception to implementation.
• Experience of gathering user needs, requirements, and defining large scale program scope accordingly.
• Experience operating autonomously across multiple teams & global regions, demonstrated critical thinking, and thought leadership.
• Experience working with technical leadership to develop systems, solutions, and products.
• Organizational, coordination and multi-tasking experience.
• Analytical and problem-solving experience with large-scale systems.
• Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.

Nice-to-haves

• 10+ years of network infrastructure engineering or network infrastructure technical product/program management experience.
• Experience supporting shared, multi-tenant infrastructure supporting real-time products and services.
• Proven impact leading network infrastructure reliability programs for web-scale products and services.