Delta Air Lines - Atlanta, GA
posted 6 months ago
Enterprise Solutions (ES) is seeking a highly motivated, intellectually curious, and talented technical program manager (TPM) to join a team that is responsible for optimizing Delta's revenue offers. The TPM will directly engage and collaborate with developers, external and internal data scientists, and Delta internal teams for designing, delivering, and maintaining proprietary optimization products that result in improved customer offers and increased revenue for Delta Air Lines. The role partners across Digital, Revenue Management, Pricing, Global Pricing Distribution, Operations Research, IT, and vendors to support data, define requirements, project manage proprietary pricing and artificial intelligence products, and preferably be able to model performance using state-of-art time series and counterfactual analysis. The TPM will understand the interrelationships between Schedules, Pricing, and Revenue Management, and the combined impact on the Delta Customer experience. They will effectively manage technical projects, navigate bottlenecks, and make strategic tradeoffs while balancing business needs with technical constraints. The TPM will identify commercial opportunities that can be addressed by developing data sources, methods, tools, and models to optimize Delta revenue, including time series forecasting, reinforcement learning, or optimization modeling. They will promote the long-term customer offer vision that supports Delta's business strategy as the marketplace evolves and new products are introduced. Additionally, the TPM will actively develop close relations and coordinate with key vendors, commercial business units, Operations Research, Finance, IT, and senior management to ensure timely execution of ES sponsored projects. They will maintain a pulse on industry efforts and disruptive technologies, and champion solutions to further Delta's position as an industry leader while balancing multiple priorities in a fast-paced environment.