Technical Program Manager, Product Localization
Netflix - Los Gatos, CA
posted 1 day ago
About the position
Come and join the team responsible for localization at Netflix! We are a passionate team dedicated to bringing the Netflix experience to international markets. We are looking for a highly motivated localization program manager who is excited to ensure that the Netflix experience is global and local worldwide across the entirety of our consumer-facing product including gaming. In this role, you will manage and prioritize our large metadata localization space which serves all Netflix consumer offerings from Live to Streaming to Games. You will collaborate closely with your fellow Localization Program Managers, Product & Engineering as well as different functions within Globalization to understand diverse business needs and set us up for current and future success. This is an opportunity to work at the interception of both the user experience and shows on our service. You will develop and manage the localization strategy & roadmap, schedules, implications and tradeoffs on a large budget as well as quality; all to guarantee the successful launch of the Netflix experience and content internationally. The environment is fast-paced with competing priorities as you connect the dots across the multiple stakeholders across the business. You will thrive on shaping multiple conversations and needs into tangible deliverables and demonstrate excellent problem-solving skills and ability to work through ambiguity comfortably and effectively. The right mix of organizational and communication skills is key to success. Attention to detail and a proven ability to manage priorities are also essential.
Responsibilities
- Manage and prioritize large metadata localization space for Netflix consumer offerings.
- Collaborate with Localization Program Managers, Product & Engineering, and Globalization functions.
- Develop and manage localization strategy & roadmap, schedules, implications, and tradeoffs.
- Ensure successful launch of Netflix experience and content internationally.
- Shape multiple conversations and needs into tangible deliverables.
- Gather, analyze & report on data to optimize workflows and address customer issues.
Requirements
- Bachelor's or Master's degree in Languages, Localization, International studies, Business management, technology management, Communication studies or equivalent experience.
- 10-15+ years experience in localization working on language launches, global software launches, creative content and/or subtitle localization.
- 10+ years of production or program management at senior levels.
- Ability to lead large scale technical and cross functional programs to delivery.
- Solid in-depth knowledge of internationalization and localization is a plus.
- Working knowledge of industry standard localization tools.
- Fluency in a non-English language is a plus.
- Exposure/experience with product/streaming is a plus.
Nice-to-haves
- Experience with AB Test analysis and influence in Globalization participation.
- Experience in driving international acquisitions and viewership.
Benefits
- Health Plans
- Mental Health support
- 401(k) Retirement Plan with employer match
- Stock Option Program
- Disability Programs
- Health Savings and Flexible Spending Accounts
- Family-forming benefits
- Life and Serious Injury Benefits
- Paid leave of absence programs
- 35 days annually for paid time off for full-time hourly employees
- Flexible time off for full-time salaried employees
