Technical Program Manager - Project Intake

Ecu Health - Greenville, NC

Full-time

Greenville, NC

About the position

The Technical Program Manager - Project Intake at ECU Health is a pivotal role responsible for overseeing key organizational programs and projects throughout their life cycle, adhering to ECU Health's Project Management Framework. This position entails managing a diverse range of projects, from large-scale initiatives to moderate and complex programs, utilizing various methodologies including Waterfall, Agile, and Hybrid approaches. The primary objective is to ensure that all initiatives are delivered on schedule and within budget while effectively meeting the needs of the project sponsor units. The role requires cross-functional collaboration, necessitating participation from multiple business units and often involving long-distance staffing engagement and vendor coordination to achieve project goals. A significant aspect of this position is the development and management of operating model function roadmaps, which involves monitoring demand against resource capacity. The Technical Program Manager will coordinate with the Portfolio Director and organizational leaders to sequence projects effectively within the portfolio. Additionally, the manager will be responsible for creating and maintaining an integrated master schedule for complex programs that encompass multiple projects. This includes managing program budgets, addressing issues, risks, decisions, and assumptions, and monitoring the realization of program benefits. The role may also involve leading other Project Managers, driving the execution of the portfolio and program roadmaps as deemed appropriate by leadership. Establishing governance functions for the program in alignment with enterprise policies and practices is crucial, as is overseeing the execution of program projects, ensuring they progress according to plan, and producing agreed deliverables. The Technical Program Manager will also monitor and coordinate dependencies across projects, resolving any conflicts that arise. Furthermore, the role includes directing or approving the establishment of frameworks for the use of contractors and professional service providers across the program.

Responsibilities

• Manage key organizational programs and projects throughout the project life cycle following ECU Health's Project Management Framework.
• Utilize PM methodologies (Waterfall, Agile & Hybrid) to deliver initiatives on schedule and on budget.
• Coordinate with multiple business units and manage long-distance staffing engagement and vendor relationships.
• Develop and manage operating model function roadmaps, monitoring demand against resource capacity.
• Create and manage an integrated master schedule for complex programs with multiple projects.
• Manage program budgets and monitor issues, risks, decisions, and assumptions.
• Oversee the execution of program projects and ensure progress aligns with the plan.
• Establish governance functions for the program in accordance with enterprise policies and practices.
• Monitor and coordinate dependencies across projects and resolve conflicts.
• Direct or approve the establishment of frameworks for contractors and professional service providers.

Requirements

• High school diploma (or equivalent) or higher.
• 10+ years of professional Project/Program Management experience in an environment with a formal methodology using an industry recognized framework.
• Experience in the healthcare industry and Program Management.
• PMP Certification.