Technical Program Manager

E-Solutions Group - Seattle, WA

Full-time

Seattle, WA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Technical Program Manager (TPM) will lead and manage large, cross-functional programs, focusing on the development and launch of technical solutions. This role involves close collaboration with engineering teams, product managers, and other stakeholders to ensure alignment, remove roadblocks, and deliver high-quality products that meet business needs while promoting a culture of transparency and continuous improvement.

Responsibilities

• Lead the planning, execution, and delivery of complex technical projects from inception to completion.
• Create detailed project plans, timelines, and roadmaps, ensuring milestones and deliverables are clearly defined.
• Ensure adherence to program schedules and manage dependencies between teams and projects.
• Collaborate with engineering, product management, design, and other cross-functional teams to align on project goals and requirements.
• Serve as the point of contact for program status, addressing issues, risks, and changes as they arise.
• Communicate progress and updates to senior leadership, facilitating strategic decision-making.
• Proactively identify and mitigate program risks, dependencies, and bottlenecks.
• Remove blockers to keep teams moving forward and ensure successful delivery of technical solutions.
• Solve complex technical and organizational challenges, using a structured approach to problem-solving.
• Work with engineering leadership to ensure the right resources and skills are allocated to projects.
• Coordinate workloads and manage resource allocation, ensuring balance between program demands and team capacity.
• Drive continuous improvement initiatives, refining program management processes and workflows to increase efficiency.
• Facilitate retrospectives and implement feedback loops to optimize team performance.
• Maintain a solid understanding of the technical architecture, systems, and solutions being developed.
• Translate technical requirements into actionable program plans, and ensure technical excellence is maintained throughout execution.

Requirements

• Strong program management skills, including experience with Agile and/or Scrum methodologies.
• Excellent communication and interpersonal skills, with the ability to manage and influence stakeholders at all levels.
• Proficiency with project management tools (e.g., JIRA, Asana, Trello, MS Project).
• Demonstrated ability to manage complex technical projects with multiple stakeholders, priorities, and deadlines.