Technical Program/Project Manager

Celestica - Boston, MA

Full-time - Mid Level

Remote - Boston, MA

Professional, Scientific, and Technical Services

About the position

The Technical Program/Project Manager will be responsible for managing complex technical programs across various engineering disciplines, collaborating with clients to understand their technical requirements, and driving growth within the organization. This role requires a strategic thinker who can analyze data and develop actionable insights while serving as a customer-facing liaison to build strong relationships with key clients.

Responsibilities

• Collaborate with clients to understand technical requirements, review designs, and assess production schedules.
• Provide feedback to Celestica's internal Engineering, New Product Introduction, and Sustaining Teams to validate client requests and drive risk mitigation and process improvements.
• Manage cross-functional projects spanning electrical design, manufacturing, and quality assurance.
• Facilitate engineering meetings with Celestica and clients across different geographic regions and time zones (Asia and North America).
• Utilize a growth mindset to identify innovative strategies and solutions that enhance customer relationships and drive business expansion.
• Serve as a customer-facing liaison, building strong relationships with key clients and acting as their advocate within the organization.
• Utilize previous experience and insights from customer-facing roles to gather and translate customer requirements into actionable strategies.
• Monitor industry trends and competitor activities to stay ahead of market developments and identify potential opportunities for growth.

Requirements

• Minimum of 8 years of progressive experience in customer program development, operations, and/or supply chain management.
• Bachelor's degree in Electrical Engineering, Computer Science, or Computer Engineering.
• General understanding of electrical and electronic design, including reading basic schematics.
• Knowledge of PCB and PCBA routing and placement, thermal cooling principles, and 2D/3D mechanical design and fabrication.
• Familiarity with software/firmware program nomenclature (e.g., firmware, FPGA, CPLD, BSP, BMC) without requiring code writing.
• Understanding of manufacturing process flow (from IQC to assembly and packing).
• Excellent communication and interpersonal skills, with the ability to effectively present complex information to both internal and external stakeholders.
• Strategic thinker with the ability to analyze data, identify trends, and develop actionable insights.
• Proficiency in relevant software and tools, including CRM systems and data analytics platforms.