Technical Project Manager Atlas AI

Cognite - Austin, TX

Full-time - Mid Level

Austin, TX

Professional, Scientific, and Technical Services

About the position

The Technical Project Manager at Atlas AI will lead co-innovation projects, collaborating closely with clients to transform the Atlas AI vision into live MVPs. This role involves working with developers, data engineers, and designers to align projects with strategic goals, facilitating workshops, and managing project scoping and delivery. The position requires a strong technical background and excellent project management skills to ensure successful project execution and customer satisfaction.

Responsibilities

• Act as the primary technical owner for co-innovation projects, collaborating closely with clients to help turn Atlas AI vision into live MVP together with the client.
• Work with the Atlas AI developers, data engineers, and designers to align co-innovation projects with the company's strategic goals, ensuring that solutions meet both customer requirements and business objectives.
• Facilitate workshops and technical discussions with customers to ideate and design innovative solutions that leverage the best of Cognite Data Fusion and Atlas AI capabilities.
• Organize, plan, and lead internal and external Atlas AI hackathons.
• Coordinate with customers, Product and Global Customer Success to define hackathon themes, objectives, and success criteria.
• Evaluate and synthesize hackathon outcomes, turning promising ideas into actionable projects or proof-of-concept initiatives.
• Lead project scoping sessions with clients and internal stakeholders to define technical requirements, deliverables, and timelines.
• Create detailed project plans, including resource allocation, milestones, and risk assessment, to ensure the successful delivery of complex Atlas AI projects.
• Manage project progress through regular check-ins, adjusting scope and priorities as needed to keep projects on track and aligned with client expectations.
• Conduct value scoping sessions to identify key opportunities where our SaaS products can deliver the most business value to clients.
• Develop and present value-driven project proposals, articulating how technical solutions will solve customer pain points and drive ROI.
• Partner with sales and customer success teams to support pre-sales activities, ensuring technical feasibility and value alignment for proposed solutions.
• Provide technical guidance to Customer Success Managers (CSMs) to help them understand product capabilities and support customer adoption.
• Act as a technical escalation point for customer issues related to co-innovation projects, working to quickly resolve concerns and ensure customer satisfaction.
• Monitor key customer success metrics (MAU) to assess the impact of innovation initiatives on overall customer satisfaction and retention.

Requirements

• Bachelor's degree in Computer Science, Engineering, Business, or a related field.
• 5+ years of experience in technical project management, with some experience within a SaaS environment, preferably with a focus on innovation and customer collaboration.
• Demonstrated experience in leading co-innovation projects, from concept through delivery, with a track record of successfully managing customer relationships.
• Proven ability to organize and lead hackathons or similar innovation-driven events.
• Experience in project scoping, including developing detailed project plans, requirements gathering, and managing cross-functional project teams.
• 3+ years of experience working closely with Customer Success teams, with a deep understanding of customer success strategies and metrics.
• Strong technical background with the ability to understand and communicate complex software architectures and integration requirements.
• Excellent project management skills, including the ability to manage multiple projects simultaneously and prioritize effectively.
• Strong analytical skills with the ability to perform value scoping and assess the impact of proposed solutions.
• Outstanding communication and interpersonal skills, with the ability to influence and engage diverse stakeholders.
• Experience with agile methodologies and familiarity with tools such as Jira, Confluence, or similar project management software.

Nice-to-haves

• PMP, Agile, or Scrum certifications are a plus.

Benefits

• 401(k) with 4% employer matching
• Dental insurance
• Employee stock purchase plan
• Paid parental leave
• Referral program
• Unlimited PTO + flexibility to enjoy it
• 18 Company Holidays including the week between Christmas & New Years
• Company Paid Friday Lunch via DoorDash + Fully Stocked Fridges in the offices