Technical Project Manager (AWS)

$120,000 - $135,000/Yr

Cognizant Technology Solutions - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Professional, Scientific, and Technical Services

About the position

We are seeking a dedicated Technical Project Manager with 6 to 9 years of experience, particularly in Amazon Connect and AWS. This role is crucial for driving successful project outcomes and contributing to the company's growth and societal impact. The ideal candidate will lead project planning sessions, oversee project aspects, and ensure timely delivery of milestones while managing budgets and resources effectively. The position is part of Cognizant's 'Customer Service Transformation' team, which focuses on transforming contact centers into experience centers through digital technologies and AI-driven self-service.

Responsibilities

• Lead project planning sessions to ensure timely delivery of project milestones.
• Oversee all aspects of projects including setting deadlines, assigning responsibilities, and monitoring progress.
• Provide regular updates to stakeholders on project status and address any issues that may arise.
• Coordinate with cross-functional teams to ensure seamless integration of project components.
• Manage project budgets and ensure financial objectives are met.
• Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project.
• Utilize Amazon Connect and AWS Connect to optimize project workflows and enhance efficiency.
• Implement AWS solutions to support project requirements and drive innovation.
• Conduct risk management to minimize project risks and develop contingency plans.
• Facilitate communication and collaboration among team members to foster a productive work environment.
• Monitor project performance using appropriate systems, tools, and techniques.
• Ensure resource availability and allocation to meet project demands.
• Drive continuous improvement by identifying and implementing best practices in project management.

Requirements

• 6 to 9 years of project management experience.
• Strong background in Amazon Connect and AWS Connect.
• Expertise in AWS to support project needs.
• Experience in the Cards and Payments domain is a plus.
• Excellent project management skills with a proven track record of successful project delivery.
• Strong leadership and team management abilities.
• Effective communication and stakeholder management skills.
• Adept at risk management and problem-solving.
• Solid understanding of project management methodologies and tools.
• Proficient in managing budgets and financial aspects of projects.
• Experience using project management software and tools.

Nice-to-haves

• Experience in the Cards and Payments domain.

Benefits

• Paid parental leave
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Life insurance