Technical Project Manager (AWS)

$120,000 - $135,000/Yr

Cognizant Technology Solutions - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Professional, Scientific, and Technical Services

About the position

The Technical Project Manager role at Cognizant North America involves leading projects focused on Amazon Connect and AWS solutions, particularly in the Cards and Payments domain. The position requires strong project management skills to ensure timely delivery and successful outcomes, contributing to the company's growth and societal impact. The role is part of the Customer Service Transformation team, which is dedicated to enhancing customer experiences through innovative technologies and methodologies.

Responsibilities

• Lead project planning sessions to ensure timely delivery of project milestones.
• Oversee all aspects of projects including setting deadlines, assigning responsibilities, and monitoring progress.
• Provide regular updates to stakeholders on project status and address any issues that may arise.
• Coordinate with cross-functional teams to ensure seamless integration of project components.
• Manage project budgets and ensure financial objectives are met.
• Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project.
• Utilize Amazon Connect and AWS Connect to optimize project workflows and enhance efficiency.
• Implement AWS solutions to support project requirements and drive innovation.
• Conduct risk management to minimize project risks and develop contingency plans.
• Facilitate communication and collaboration among team members to foster a productive work environment.
• Monitor project performance using appropriate systems, tools, and techniques.
• Ensure resource availability and allocation to meet project demands.
• Drive continuous improvement by identifying and implementing best practices in project management.

Requirements

• 6 to 9 years of experience in project management.
• Strong background in Amazon Connect and AWS Connect.
• Expertise in AWS to support project needs.
• Experience in the Cards and Payments domain is a plus.
• Excellent project management skills with a proven track record of successful project delivery.
• Strong leadership and team management abilities.
• Effective communication and stakeholder management skills.
• Adept at risk management and problem-solving.
• Solid understanding of project management methodologies and tools.
• Capability to manage budgets and financial aspects of projects.
• Proficiency in using project management software and tools.
• Ability to work collaboratively with cross-functional teams.

Nice-to-haves

• Experience in the Cards and Payments domain.

Benefits

• Paid holidays plus Paid Time Off
• Medical/Dental/Vision/Life Insurance
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave