Technical Project Manager Design

$186,200 - $285,300/Yr

General Motors - Warren, MI

Full-time - Mid Level

Warren, MI

Transportation Equipment Manufacturing

About the position

The Technical Project Manager role at General Motors is a pivotal position within the Human Interface Design team, focusing on the management of hardware and software products. This hybrid position requires the successful candidate to report to either the Mountainview Technical Center or the GM Warren Technical Center at least three times a week. The role is designed to support innovative design ideas that aim to transform automotive software and service experiences. The Technical Project Manager will oversee projects related to software administration, including license management, and hardware administration, which encompasses procurement and inventory management. This position is crucial for ensuring that the team operates efficiently and effectively, providing the necessary technical support and troubleshooting across current hardware and software systems. In this role, the Technical Project Manager will be responsible for planning, tracking, development, and validation activities to ensure that team goals are met with a focus on functionality, quality, and timely implementation. The successful candidate will collaborate closely with internal cross-functional teams, including operations, IT support, customer service, and system safety, in a fast-paced design and technology environment. The position requires a proactive approach to managing multiple projects simultaneously, ensuring on-time delivery while maintaining clear communication with all stakeholders involved. The Technical Project Manager will also be tasked with developing and executing processes for hardware and software repairs, including front-line troubleshooting and diagnostics. This role demands strong organizational skills to develop, communicate, and maintain detailed project plans that account for resources, deliverables, dependencies, risks, and schedule targets. The ability to identify areas for process improvement and simplification is essential, as is the capacity to lead project kickoff and close-out meetings to ensure alignment among stakeholders.

Responsibilities

• Oversee hardware standardization projects and manage device inventory.
• Administer and manage current software applications, including access and license renewals.
• Partner with IT support team on projects related to video conferencing enablement, plotter + printing services, and PC data migration.
• Develop and execute processes for hardware and software repairs, including front-line troubleshooting and diagnostics.
• Develop, communicate, and maintain detailed project plans based on resources, deliverables, dependencies, risks, and schedule targets.
• Collaborate with internal and external partners to document, supervise, and report on project progress.
• Lead project kickoff and close-out meetings with stakeholders to ensure alignment at the start and end of a project.
• Drive multiple projects in parallel, ensuring on-time delivery with cross-functional team members.
• Effectively communicate project progress against the plan regularly.
• Identify areas where processes can be improved and simplified.

Requirements

• 7 to 10 years of experience providing technical support across hardware and software systems.
• History of technical project management skills required for scoping, scheduling, budgeting, reporting, and quality assurance.
• Leveraging strong documentation and reporting skills.
• Familiarity with hardware and software bill of materials and change management processes.
• Experience creating and maintaining large, complex project schedules using appropriate tools.
• Record of accomplishment of resolving program conflicts, mitigating risks, and driving issues to resolution.
• Strong attention to detail and analytical skills.
• Bachelor's degree preferred, or equivalent professional experience.

Benefits

• Medical, dental, and vision insurance coverage.
• Health Savings Account and Flexible Spending Accounts.
• Retirement savings plan with company and matching contributions.
• Sickness and accident benefits.
• Life insurance coverage.
• Paid vacation and holidays, including parental leave for mothers, fathers, and adoptive parents.
• Tuition assistance programs and student loan refinancing.
• Employee assistance program.
• GM vehicle discounts.
• Global recognition program for peers and leaders.