Reflexions Data - New York, NY

posted about 2 months ago

Full-time - Mid Level
Remote - New York, NY
Professional, Scientific, and Technical Services

About the position

Technical Project Manager / Digital Producer at Reflexions is a pivotal role that combines project management with digital production, aimed at delivering innovative digital solutions for a diverse range of clients. The ideal candidate will be passionate about leveraging technology to create positive change across various industries, including nonprofit, advocacy, corporate, and transit organizations. With over 25 years of experience, Reflexions has established itself as a leader in designing, architecting, building, and supporting world-class mobile and web platforms. The position requires a collaborative and organized individual who excels in communication and client services, ensuring that projects are executed efficiently and effectively. In this role, you will manage multiple clients and oversee various digital projects, including websites, platforms, and applications, from the discovery phase through to delivery. You will work closely with cross-functional teams, including business development, creatives, developers, and QA, acting as the primary point of contact for clients. Your responsibilities will include developing detailed project plans, monitoring progress, maintaining task management systems, and providing status reports to stakeholders. You will also be responsible for ensuring that all projects are delivered on time and within budget, making necessary adjustments based on scope changes or project constraints. The position is fully remote, offering flexible long-term working arrangements, and is designed for someone who thrives in a team environment and is eager to contribute to the success of the organization. Reflexions promotes a culture of diversity and inclusion, seeking to build a team that reflects a variety of backgrounds and experiences. This role is an excellent opportunity for a motivated individual looking to grow and learn in a supportive and dynamic environment.

Responsibilities

  • Manage multiple clients and various digital projects from discovery to delivery.
  • Act as project lead and primary point of contact for clients on a daily basis.
  • Demonstrate excellent client service skills to nurture and maintain client relationships.
  • Communicate, support, and empower the team to perform at their best.
  • Develop detailed project plans to monitor and track progress, including maintaining task management systems and project documentation.
  • Provide status reports internally and externally to key stakeholders.
  • Ensure all projects are delivered on time and within budget, making adjustments as necessary.
  • Facilitate ongoing communication between Design, Development, QA, and clients as projects progress.

Requirements

  • 5+ years experience in Technical Project Management or a similar role at a digital agency or technology firm.
  • Experience with full project lifecycles—from discovery to delivery to maintenance.
  • Deep understanding of UX, UI, web development, and quality assurance processes.
  • Experience managing development design tasks, feedback management, bug tracking, and regression testing.
  • Ability to manage multiple projects simultaneously.
  • Strong written and verbal communication skills.
  • Great attention to detail in documentation and communication.
  • A commitment to collective goals and team success.

Nice-to-haves

  • Experience working in civic tech or on public-private partnership projects.
  • Experience with usability research, user testing, and accessibility compliance.
  • Familiarity with applications like Google Docs, Slack, Jira, and Zoom.

Benefits

  • Competitive salary of $95,000 - $125,000, commensurate with experience.
  • Comprehensive medical, dental, vision, life, and disability coverages including FSA and HSA.
  • Generous paid time off.
  • Flexible work from home policy.
  • Fully remote work environment.
  • Learning and development stipends.
  • 401(k) retirement plan.
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