Technical Project Manager - DTS

About the position

The Technical Project Manager is responsible for providing project planning and management for established initiatives within the company. They ensure that projects are completed to specification, within an established time frame and budget. A Technical Project Manager is the lead subject matter expert within the company regarding technology concerns. They use their industry expertise to improve all aspects of project planning and resource management.

Responsibilities

• Analyze, plan and develop requirements and standards in reference to scheduled projects
• Determine and define clear deliverables, roles and responsibilities for staff members required for specific projects or initiatives
• Structure project delivery teams to efficiently meet business requirements
• Continuously monitor for gaps, interdependencies, and risks with the projects
• Take proactive steps based on available information
• Conduct appropriate reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
• Establish and maintain project schedules
• Management of deliverables, including standard and process definitions; validating and reporting on adherence; developing Key Performance Indicators for the area of expertise; maintaining staff capacity plan; being a team champion and sponsor; providing leadership direction and coaching for project tasks as well as a career development
• Define goals, outline approach, and make adjustments to achieve desired delivery
• Ensure communications meet all stakeholders needs, Client, Partners, and other related team members
• Provide leadership/direction for the program/project team including resource assignments for both company and Client
• Drive operations meetings or other appropriate forums to prospectively manage upcoming milestones, decisions, and plans
• Ensure meetings have structure and clear purpose and goals; facilitate and drive meetings effectively and communicate decisions and action items to team members and relevant parties outside of the team
• Implement and manage project changes and interventions to achieve project outputs
• Responsible and must use independent discretion for the following project levels: Budget, Spend to date, Forecasted Spend, Assessment of budget burn rate relative to total Project budget, scope, and due dates
• Proactively manage escalations
• Act as point person for Project-level communications that will keep sponsors, stakeholders, business partners, and team leads informed on matters including, progress to plan; key milestones; integration efforts/needs across the program and/or project; risks, issues, etc.
• Instill confidence of delivery to Clients
• An expert in project team management including dynamics of virtual teams, matrix reporting relationships, and cross-functional resource identification and allocation

Requirements

• Bachelor's degree in Project Management or related technical field required
• 5+ Years of Experience
• Excellent project planning, resource alignment, and escalation management capabilities
• Strong problem-solving skills to proactively identify potential issues, current issues, and development of corrective action plans
• Excellent time management and organizational skills and experience establishing guidelines in these areas for others
• Strong sense of personal accountability regarding decision-making and supervising department teams
• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• Displays exceptional verbal, written, and listening for understanding skills. Strong ability to tailor communication style to specific audiences
• Strong ability to build and maintain rapport and trust by building strong relationships with direct team, leadership, stakeholders, and clients