Cocc - Rocky Hill, CT

posted about 2 months ago

Full-time - Mid Level
Rocky Hill, CT
Telecommunications

About the position

As a Technical Project Manager at COCC, you will play a pivotal role in overseeing the delivery and completion of various technical projects and solutions. This position is essential for managing multiple projects and project assets across several specialized technical teams. You will engage with clients and vendors, troubleshoot complex issues, and participate in process improvement and development initiatives. Your responsibilities will also include maintaining comprehensive documentation throughout the project lifecycle. Strong communication skills are crucial, as you will be required to interact with stakeholders at all levels of the organization. A thorough understanding of emerging technologies and trends, particularly in cloud-hosted applications such as Microsoft 365, ServiceNow, Slack, and Smartsheet, as well as virtualized computing environments, is integral to this role. In this position, you will be responsible for managing multiple technical projects from inception to completion. This includes developing comprehensive project assets such as project plans, dashboards, reports, and timelines. You will coordinate and collaborate with cross-functional teams, including engineers, product owners, and stakeholders, to ensure project success. Actively monitoring project progress while identifying risks and implementing mitigation strategies will be a key part of your role. You will also communicate project status updates to engineers, stakeholders, and members of the management and executive teams, facilitating project meetings and managing a repository of project documentation across multiple platforms. COCC offers a collaborative environment that fosters career growth and provides all the benefits expected from an award-winning employer. This includes hybrid schedules, ample paid time off for work/life balance, customized training and onboarding, robust employee development programs, and access to cutting-edge training resources. Additionally, COCC champions diversity, equity, inclusion, and belonging (DEIB) initiatives, encouraging employees to bring their whole selves to work. Financial planning assistance and peer recognition programs further enhance the supportive workplace culture.

Responsibilities

  • Manage multiple technical projects from inception to completion.
  • Develop comprehensive project assets including project plans, dashboards, reports, and timelines.
  • Coordinate and collaborate with cross-functional teams including engineers, product owners, and stakeholders.
  • Actively monitor project progress while proactively identifying risks and implementing mitigation strategies.
  • Monitor project timelines to ensure flexibility and delivery of project deliverables within the specified timeframe.
  • Communicate project status updates to engineers, stakeholders, and members of the management and executive teams.
  • Facilitate project meetings, including internal kick-offs, external kick-offs, status updates, and lessons learned sessions.
  • Manage repository of project documentation across multiple platforms including Smartsheet, ServiceNow, and SharePoint.
  • Stay current with industry trends, evaluate emerging technologies, and contribute to research and development initiatives.

Requirements

  • Bachelor's degree in an IT related field is preferred but will consider appropriate work experience and/or relevant certifications.
  • Proven experience as a Project Manager or similar role managing technical implementations.
  • Technical knowledge of relevant technologies and platforms.
  • Excellent communication and interpersonal skills.
  • Project+, CAPM, PMP certifications preferred.
  • Strong problem-solving and decision-making abilities.
  • Proficiency with project management tools (e.g., Smartsheet, MS Project).

Nice-to-haves

  • Experience with cloud-hosted applications such as Microsoft 365, ServiceNow, Slack, and Smartsheet.
  • Familiarity with virtualized computing environments.

Benefits

  • Wellness program
  • Financial planning services
  • Tuition reimbursement
  • Paid time off
  • Hybrid schedules
  • Customized training and onboarding
  • Robust employee development programs
  • Cutting-edge training and educational resources
  • On-site fitness centers
  • Wellness incentives
  • Lifestyle spending accounts
  • One-on-one career coaching
  • Peer recognition programs
  • DEIB initiatives championing inclusion.
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