Unclassified - Santa Monica, CA

posted 4 months ago

Full-time - Mid Level
Santa Monica, CA

About the position

As a Technical Project Manager II in Media Engineering at Disney Entertainment & ESPN Technology, you will play a pivotal role in supporting the delivery of advanced media solutions that enhance our streaming services. This position requires a blend of organizational skills, technical knowledge, and a collaborative spirit to contribute to exceptional customer experiences. You will assist in managing media engineering programs from planning through execution, ensuring that projects are on track to meet deadlines, scope, and budget. Your responsibilities will include developing and maintaining detailed project plans, timelines, and risk management strategies, while advocating for the customer experience in all program decisions. In this role, you will work closely with engineering, product management, design, and other cross-functional teams to support project goals and deliverables. Effective communication and collaboration among stakeholders will be essential, as you provide regular status updates and assist in conducting reviews to ensure alignment and transparency. You will also analyze customer feedback and performance metrics to identify areas for improvement and innovation, ensuring that video playback, artwork, and metadata solutions meet high standards. Additionally, you will participate in and support all Scrum ceremonies, helping to remove impediments and blockers that may impact the team's productivity. This role is perfect for someone passionate about technology and eager to grow in the media industry while learning and developing Scrum Master skills. You will manage work scope for at least two teams composed of about six staff members each, and utilize Agile methodologies to plan sprints, run scrum meetings, and track progress using Agile tools. Overall, this position offers a unique opportunity to be at the forefront of Disney's media transformation, contributing to innovative solutions that delight millions of consumers every minute of every day.

Responsibilities

  • Assist in managing media engineering programs from planning through execution.
  • Help develop and maintain detailed project plans, timelines, and risk management strategies.
  • Ensure projects are on track to meet deadlines, scope, and budget.
  • Work closely with engineering, product management, design, and other cross-functional teams to support project goals and deliverables.
  • Facilitate effective communication and collaboration among stakeholders.
  • Provide regular status updates and assist in conducting reviews to ensure alignment and transparency.
  • Advocate for the customer experience in all program decisions, ensuring video playback, artwork, and metadata solutions meet high standards.
  • Analyze customer feedback and performance metrics to help identify areas for improvement and innovation.
  • Coordinate handoff of mature R&D work to product or operational teams through technical meetings and other collaboration activities.
  • Assist in establishing and monitoring key performance indicators (KPIs) to track program success.
  • Support the enhancement of operational processes to improve efficiency, scalability, and agility within the program management function.
  • Participate in and support all Scrum ceremonies (Daily Standups, Sprint Planning, Sprint Reviews, and Retrospectives).
  • Help remove impediments and blockers that may impact the team's productivity and progress.
  • Learn to coach and guide the team on Agile principles and Scrum practices to ensure effective delivery.
  • Encourage a culture of continuous improvement within the team by observing and adopting best practices.
  • Track and report on team metrics and performance, using Agile tools (e.g., Jira, Trello).
  • Work within Agile frameworks, helping to plan sprints, run scrum meetings, and track progress using Agile tools.
  • Apply your technical knowledge to support project teams through challenges and decision-making processes.
  • Help implement best practices in software development, system architecture, and quality assurance.
  • Update status of activities within the R&D portfolio based on an internal innovation framework.

Requirements

  • 3+ years of experience in technical program management or a similar role.
  • Basic understanding of project management principles and practices.
  • Experience working with Scrum teams and Agile methodologies.
  • Strong technical background in media engineering, video playback technologies, or related domains.
  • Knowledge about the Software Development Lifecycle (SDLC) preferably involving either Python, Java, or Kotlin.
  • Excellent communication, collaboration, and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Passion for innovation and a customer-centric mindset.
  • Willingness to work across multiple time zones both US and International (i.e. >6 hour time difference).

Nice-to-haves

  • Interest in pursuing Scrum Master certification (e.g., CSM) or similar Agile certification.
  • Experience in the streaming media industry.
  • Familiarity with Agile tools (e.g., Jira, Trello).
  • Experience in managing Research and Development (R&D) projects including early-stage technologies with uncertain outcomes.
  • Capability to make and assist in creating long-term technology roadmaps based on multiple stakeholders and strategic business objectives.

Benefits

  • Medical insurance coverage
  • Financial benefits including bonuses and long-term incentive units
  • Opportunities for professional development and growth
  • Flexible working hours
  • Collaborative work environment
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