Disney - Morrisville, NC
posted 3 months ago
As a Technical Project Manager II in Media Engineering at Disney Entertainment & ESPN Technology, you will play a pivotal role in supporting the delivery of advanced media solutions. This position is designed for individuals who are passionate about technology and eager to grow within the media industry. You will assist in managing projects that enhance our streaming services, utilizing your organizational skills, technical knowledge, and collaborative spirit to contribute to exceptional customer experiences. This role also provides an opportunity to develop Scrum Master skills, making it ideal for those looking to expand their expertise in project management within a dynamic environment. In this role, you will support project management by assisting in the management of media engineering programs from planning through execution. You will help develop and maintain detailed project plans, timelines, and risk management strategies, ensuring that projects are on track to meet deadlines, scope, and budget. Collaboration is key, as you will work closely with engineering, product management, design, and other cross-functional teams to support project goals and deliverables. Effective communication and collaboration among stakeholders will be essential, and you will provide regular status updates while assisting in conducting reviews to ensure alignment and transparency. A strong focus on the customer experience is paramount in this role. You will advocate for high standards in video playback, artwork, and metadata solutions, analyzing customer feedback and performance metrics to identify areas for improvement and innovation. Additionally, you will coordinate the handoff of mature R&D work to product or operational teams through technical meetings and other collaboration activities. Promoting operational excellence is another critical aspect of your responsibilities. You will assist in establishing and monitoring key performance indicators (KPIs) to track program success and support the enhancement of operational processes to improve efficiency, scalability, and agility within the program management function. Fostering a culture of operational excellence and accountability within the team will be a key focus. As you learn Scrum Master responsibilities, you will participate in and support all Scrum ceremonies, helping to remove impediments and blockers that may impact the team's productivity and progress. You will also learn to coach and guide the team on Agile principles and Scrum practices to ensure effective delivery, encouraging a culture of continuous improvement by observing and adopting best practices. Tracking and reporting on team metrics and performance using Agile tools such as Jira and Trello will be part of your duties. In summary, this role is not only about managing projects but also about being a part of a team that is at the forefront of innovation in the media industry, contributing to the creation of magical viewing experiences for audiences around the world.