Amadeus - Orlando, FL
posted 4 months ago
The Technical Project Manager position within the ISS department at Amadeus is a pivotal role in the rapidly growing Hospitality Engineering division. This department is responsible for the successful delivery of critical components of Hospitality, specifically focusing on the Enterprise Program Office (EPO) team that manages program deliverables under the iHotelier Reservations and Booking Engine platform. Amadeus' iHotelier solutions are designed to provide unmatched flexibility and scalability for independent hoteliers and mid-scale chains, enabling them to create new demand and increase revenue through a powerful Central Reservations System that automates distribution across various channels including web, mobile, voice, travel agents, OTAs, and metasearch platforms. In this role, the Technical Project Manager will support the scope and manage deliverables under the stability and security portfolio, guided by strategic frameworks established by R&D and Security directives. The ideal candidate will possess a strong background in Amadeus business knowledge, technical expertise in cloud migration, DevOps, and SREs, as well as project management skills encompassing budget, scope, and schedule management. Leadership abilities are essential to drive and lead IT initiatives effectively. The role requires a proactive thought leader with excellent analytical and planning skills, a keen eye for detail, and the ability to navigate a dynamic environment through collaboration with global teams. Key responsibilities include defining the scope for delivery teams, managing ongoing pipelines, creating and updating dashboards for deliverables, providing executive summaries on risks and issues, maintaining comprehensive project documentation, and transforming data into actionable insights. The Technical Project Manager will also align stakeholders, monitor overall progress, and apply knowledge of Amadeus products to identify new opportunities for success across ISS products. Additionally, the role involves collaborating with delivery and management teams to support budgeting efforts, streamlining methodologies, developing KPIs, and managing financial planning for the area of responsibility. Continuous improvement is a key aspect of this role, with a focus on post-project assessments to refine project management procedures and methodologies.