Prelim - Los Angeles, CA
posted 2 months ago
Prelim is seeking a highly motivated and customer-focused individual to join the Implementation Team as a Technical Project Manager. This role is pivotal in helping banks achieve better access to banking services by leading new projects and ensuring their completion on time and within budget. As a Project Manager at Prelim, you will be responsible for managing customer deployments, working closely with stakeholders to establish timelines, and building strong relationships with customers to understand their goals, challenges, and needs. Your efforts will directly contribute to driving customer adoption, engagement, and satisfaction by providing expert guidance, training, and support throughout the project lifecycle. In this fast-paced and dynamic work environment, you will play a key role in facilitating the onboarding process for banks, ensuring that they can effectively utilize Prelim's services. You will provide ongoing customer support, addressing questions, resolving issues, and delivering product training to ensure a smooth transition for clients. Collaboration with the Product and Engineering teams will be essential, as you will communicate customer feedback to drive product improvements and enhance the overall customer experience. If you are passionate about improving banking and thrive in a challenging environment, this is an exciting opportunity to make a significant impact in an industry that is ripe for technological innovation. Prelim is a San Francisco-based startup that operates remotely throughout the US, dedicated to streamlining the account opening process for both consumers and businesses, ultimately increasing speed-to-market and enhancing customer experiences for financial institutions.