Technical Project Manager - Level 1

$72,800 - $99,840/Yr

Actalent - Redmond, WA

Full-time - Entry Level

Redmond, WA

10,001+ employees

Administrative and Support Services

About the position

The Technical Project Manager - Level 1 role at Actalent involves overseeing project management methodologies throughout the project cycle, focusing on managing program requirements, timelines, and stakeholder engagement. The position is integral to the Ops team within CCT, which manages data platforms and automation for various community programs. The role requires collaboration with multiple parties to drive consensus and manage conflicting agendas, ensuring successful project outcomes.

Responsibilities

• Develop, maintain, and manage program requirements, plans, timeline, issues, risks, and challenges.
• Support Managers to drive a program or projects.
• Work closely with program/process owners, stakeholders, and business partners to identify business change and drive consensus for manageable change strategies.
• Manage programs and projects involving multiple parties/organizations with conflicting agendas and business priorities.
• Lead cross-organization project teams towards targeted and scheduled outcomes.
• Engage with program/process owners, stakeholders, and business partners to communicate project objectives, strategy, tactics, and ongoing progress.
• Set up communities, including creating back-end forms and workflows for customer connection activities.
• Manage Microsoft Community Programs, including Customer Connection Programs, MVP programs, MFUG, and CDAC.
• Act as the initial point of contact for customer queries for community programs.
• Set up and drive community calls and webinars, including event setup, content reviews, and post-call reporting.
• Monitor and track customer activities in community Teams sites to ensure timely responses from Microsoft.
• Provide monthly and ad-hoc status reporting for community programs to key internal stakeholders.
• Run Private Previews and other early-stage co-development activities within the programs.
• Provide reporting and develop specs for PowerBI dashboards for various program components.
• Develop a comprehensive playbook of operational processes used within the community programs.
• Plan and execute events.

Requirements

• Bachelor's degree in a technical field such as computer science, computer engineering, or related field required.
• Minimum 2+ years experience with Azure DevOps (ADO).
• Minimum 2+ years experience with Microsoft Office Suite.
• Minimum 2+ years experience with Microsoft Teams.
• Proven project management experience.
• PMP or PMI certification preferred.
• Demonstrated ability to be flexible/adaptable in a changing environment and manage competing priorities.
• Strong ability to assess risk and apply management principles to technology applications/products and business functions.

Nice-to-haves

• Basic understanding of data and Power BI.
• High-powered analytical skills and the ability to understand complex concepts.

Benefits

• Competitive hourly pay ranging from $35 to $48.
• Opportunity to work in a collaborative and supportive team environment.